Note fondée sur 666 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par christian de Toulouse

Correct

Publié le 13 juin 2016 sur Hotels
Hôtel agréable et accueillant, bien situé. Mais nous avons déploré l'absence d'ascenseur !
5 sur 5
par un voyageur

Amazing staff!

Publié le 1 oct. 2024 sur Hotels
I was there for my family member who was in hospice, so I didn’t utilize any amenities other than breakfast, but I can tell you the staff is AMAZING. They remembered my name and went above and beyond. I was blown away. I’ve stayed all over the world, at all types of hotels, and this stay was special because the front desk staff made me feel at home. They deserve accolades!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kirsten,We are so glad to hear that our staff provided you with exceptional service during your stay. Our team takes great pride in ensuring our guests feel welcome and supported during their time with us. It's wonderful to hear that you felt at home while staying with us, and we will be sure to pass your kind words along to the front desk staff. Your recognition means a lot to us and we appreciate you taking the time to share your feedback.
4 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Not very clean
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joyce, We're sorry to hear that your stay fell short of expectations. Your feedback is invaluable for us to improve our services for future guests. We encourage you to reach out to our management team directly to discuss your concerns in more detail. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kaleb,We are thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.
3 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Hotels
The hallway smells like cat pee and the room next mine have a dog barking
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ted, We regret to hear about your experience and apologize for any inconvenience caused during your stay. We always aim to maintain a pleasant environment for all our guests and will look into the concerns you raised to improve our services. For any further assistance, please feel free to reach out to our management team directly for more personalized support.
4 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
Nothing was either very good or very bad. It simply met expectations.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello John, We appreciate your feedback and are glad to hear that the hotel met your expectations during your stay. Our team strives to ensure all guests have a comfortable experience. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly.
2 sur 5
par un voyageur

Only downfall was the smell

Publié le 28 sept. 2024 sur Hotels
The hotel seemed “Updated” and clean… but the elevator and hotel room smelled like cigarettes. The front desk staff was super friendly!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback on the cleanliness and friendliness of our staff. We strive to maintain high standards and have shared your comments regarding the smell in the elevator and room with our team for further review. Thank you for bringing this to our attention.
5 sur 5
par un voyageur de Delray Beach

Publié le 28 sept. 2024 sur Expedia
Close to wherever you need to go. Friendly service. Hotel could use some updates.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello melissa,We're glad to hear you found our location convenient and our staff friendly. We appreciate your feedback on updates needed and will share it with our team for future considerations. We hope to welcome you back for an improved stay in the future.
3 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Typical hotel. Nothing fancy and suited our needs.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Colleen, We appreciate you choosing our hotel to meet your needs. Our aim is to provide a comfortable stay for all our guests. Your feedback is valuable to us as we strive to improve our services continuously. Thank you for taking the time to share your experience with us.
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We are very pleased to hear that you had a perfect stay with us! Please feel free to reach out if you need any assistance in the future.