2/10 – Terrible
Robin W.
3 janv. 2025
Points faibles : Propreté
Misrepresented Listing
This property was misleading in their pictures upon booking. When I booked this getaway there were pictures in the listing that when entering the home, were not accurate. When questioned as to where the dining room was, they told me they moved it to outside and then went into the listing and removed all the incorrect pictures. We asked for an early check-in and the owner responded with that we could come in at 3:30, which wasn't much but was fine. At 4:00, the home was still not ready, and we had to wait some more. The first thing that we noticed when pulling up was that there were piles of trash sitting outside. When asked if the trash would be picked up, the owner got really defensive and asked why we weren't being nice and that we could cancel. We had just drove 6 hours, so this was not going to be an option.Another couple issues that we found was that one of the bathrooms has black mold all underneath the open cabinets and all the glasses/coffee cups were put away all dirty (still had lipstick and coffee in them). We ended up not using the bedroom with the mold.I have reported this to VRBO directly and I am working with them in regard to this matter.
Robin W.
Séjour de 3 nuits en décembre 2024