Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2023 sur Hotels
Très bel appartement, très bon accueil virtuel
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Very inconvenient to gain access to the property. It took us a long time to get in and we was on a time limit eventually when we got to speak to somebody it was a robot and took us awhile to get through to a human to resolve our problem, but then we were stuck in the middle of the street outside the door taking photos of of our identification for each of the guests. This caused a lot of stress.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Giulia from Numa Guest Experience Team, Gestion de l’hôtel
Dear Max,Thank you for your feedback. We sincerely apologize for the frustration caused by the digital check-in process. We understand it was stressful for you, especially with time constraints. However, this process is necessary to ensure the safety and security of all our guests.We appreciate your patience and will work on improving the experience to make it as smooth as possible. Thank you for your understanding.Best regards,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Nice apartment near Milan Central Station, spacious and well decorated, there is no check in counter, all is done via chat and email, they offer another location to leave luggage.
Apartment is good, no breakfast included but lots of restaurants and cafes nearby, also supermarket for your own groceries and meals.
Comfortable bed, washing machine and all appliances available.
It was a pleasant stay.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Giulia from Numa Guest Experience Team , Gestion de l’hôtel
Dear Alessandro,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Publié le 30 août 2024 sur Expedia
They accommodated to our early check-in request. Loved how close it was to everything - train station, food, shopping and plenty of parking. 10 out of 10.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Giulia from Numa Guest Experience Team , Gestion de l’hôtel
Dear Jenny,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 25 août 2024 sur Expedia
とても清潔で広くて必要な物がすべて揃っていて大変満足しました。ミラノに行ったらまた必ず泊まりたいと思います。
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Giulia from Numa Guest Experience Team , Gestion de l’hôtel
Dear Kana,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
Nice place and excellent communication
Commentaires de Gestion de l’hôtel
20 août 2024 par Giulia from Numa Guest Experience Team , Gestion de l’hôtel
Dear Adriana,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
par un voyageur
Publié le 16 août 2024 sur Expedia
Oven and washing machine doesn't work.
Commentaires de Gestion de l’hôtel
19 août 2024 par Giulia from Numa Guest Experience Team, Gestion de l’hôtel
Dear Man Chi,Thank you for your feedback! We hope you'll accept our apologies for the inconvenience. If you'd like to speak in more detail, you can always contact our guest experience team. We are continuously looking out for ways to improve and hope we prove that to you soon.Best regards,
par un voyageur
Publié le 5 août 2024 sur Expedia
Great for families and walking to dining and train station!! Would love to stay again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Numa Guest Experience Team , Gestion de l’hôtel
Dear Stephanie,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,
