Note fondée sur 952 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
77 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 mai 2024 sur Expedia
Personnel souriant et très serviable Chambre bien aménagé et très fonctionnel Bonne insonorisation Je recommande
Commentaires de Gestion de l’hôtel
23 mai 2024 par The Hotel Management, Gestion de l’hôtel
Dear Josee,Many thanks for the time you dedicating to sharing your opinion, we're happy you had a positive experience!Kind regards,The Hotel Management
5 sur 5
par un voyageur

Hôtel bien situé

Publié le 3 août 2023 sur Hotels
Très bon hôtel très bien situé juste à côté de la gare de Milano centrale
Commentaires de Gestion de l’hôtel
4 août 2023 par The Hotel Management, Gestion de l’hôtel
Dear Richard, Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards
4 sur 5
par un voyageur

Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par The Hotel Management, Gestion de l’hôtel
Dear ALAIN,Thank you for assignign such a high score to our hotel!The Hotel Management
5 sur 5
par un voyageur

On y retournera !

Publié le 30 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2023 par The Hotel Management, Gestion de l’hôtel
Dear Caroline,Thank you for your feedback!We're glad you will be our guest again :-)Kind regards,The Hotel Management
4 sur 5
par un voyageur

Publié le 8 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2022 par Antonio, Gestion de l’hôtel
Dear Ms. Jimine, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management
1 sur 5
par un voyageur

The principle of the hotel is to be able to sleep.

Publié le 23 oct. 2020 sur Hotels
At first glance, the service of the hotel seemed to be correct. The room service and the baggage handlers are great. In spite of a decent welcome, we were quickly disappointed. - The price of a night in the parking lot is 30euros, which is excessively expensive for a single night. If at least the service was good but when I asked the valet for a round trip so I could put my stuff in my car. And that I be told no, let me put the car in the public parking 10m away by myself - The light in the room stayed on all night. The principle of the hotel is to be able to sleep. We did not have this honor. Probably a malfunction of the switches, but it was impossible to turn off the light in the room during the whole night. We reported this to the reception, which made no apologies. It is simply unthinkable. No commercial gesture, no compensation and above all no excuse for this problem. - The card of the room has been demagnetized, so we had to go down to the reception at 2am to make it work again. - When we left, we simply asked the receptionist for a trash can, who preferred to make us go around the hotel to throw our few garbage in the public trash can, 50m away. When we had to pay, no doubt, the receptionists smiled. But it stops there. I do not recommend the hotel at all. Some details may seem silly, but when it accumulates we tend to say that it's the drop too much, too bad it had several drops... I never take the time to write comments, but there I was far too disappointed
Commentaires de Gestion de l’hôtel
24 oct. 2020 par The Hotel Management, Gestion de l’hôtel
Dear Nicolas, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, but apparently in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely
4 sur 5
par un voyageur

Publié le 8 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2020 par The management, Gestion de l’hôtel
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards,
4 sur 5
par un voyageur

great hotel at decent price

Publié le 1 févr. 2020 sur Hotels
Very good place. I stayed there probably 8-10 Times. Rooms are spacey. It is conveniently located close by Centrale station with access to malpensa airport and other cities in Italy. At the check in there were several customers checking in. It took some time but they added one staff quite quickly. We started with a lunch at the restaurant of the hotel. We told we only had 45 mins. They put our orders in priority.
Commentaires de Gestion de l’hôtel
5 févr. 2020 par the hotel management, Gestion de l’hôtel
Dear Renaud, we sincerely thank you for your great review about Starhotels Anderson. We are sincerely glad to understand that we have been able to satisfy your expectations during your several satys with us and we look forward to give you our warmest welcome back very soon! kind regards The hotel Management
5 sur 5
par un voyageur

Publié le 16 sept. 2019 sur Hotels
propre,chambre spacieuse, excellent petit déjeuner
Commentaires de Gestion de l’hôtel
17 sept. 2019 par The Hotel Management, Gestion de l’hôtel
Dear Herve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
4 sur 5
par un voyageur

Publié le 8 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2019 par The Management, Gestion de l’hôtel
Dear Guest, thank You for Your rating. It was a pleasure to have You as a guest. We hope to be welcoming You back in Milan Kindly, The Management
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