Note fondée sur 38 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
92 % des clients le recommandent
3,4 Propreté de la chambre
3,0 Service et personnel
2,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 21 mars 2024 sur Expedia
Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
2 sur 5
par un voyageur

Hard to find

Publié le 12 févr. 2024 sur Hotels
I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
1 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
正しいパスワードで解錠できなかった。
4 sur 5
par un voyageur

Publié le 24 oct. 2023 sur Expedia
Un po’ cara, ma molto comoda se non ci sono i mezzi
3 sur 5
par un voyageur

Publié le 23 oct. 2023 sur Expedia
Very convenient location. It is located in the airport so it is noisy— to be expected. Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
1 sur 5
par un voyageur

Dont throw your money away

Publié le 14 oct. 2023 sur Hotels
Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
1 sur 5
par un voyageur

0/5 Do not recommend

Publié le 30 sept. 2023 sur Hotels
I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 août 2023 sur Hotels
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 août 2023 sur Hotels
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 août 2023 sur Expedia