Note fondée sur 192 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Hotels
Cost effective and reasonable for the price.
par un voyageur
Publié le 5 août 2024 sur Wotif
In a good location for easy walk or drive to the best parts of the town.
par un voyageur
Publié le 14 juill. 2024 sur Wotif
👍
par un voyageur
Publié le 1 juill. 2024 sur Wotif
Affordable and close to town. Ideal for our stopover.
par un voyageur
Publié le 27 févr. 2024 sur Wotif
Unfortunately we got one of the 'unrenovated' rooms. We had booked a double room, mustn't have been one available. Ended up with a family room. Very basic, old-fashioned & everything very 'tired', apart from the bed which was very comfortable. Aircon worked well. Motel within easy walking distance of shops and restaurants. Wouldn't bother returning.
par un voyageur
Publié le 27 déc. 2023 sur Wotif
par un voyageur
Publié le 25 déc. 2023 sur Wotif
Very very disappointed, Customer service was so poor and rude.
Inside room 19 all three side table lights didn’t have light globes for my young children to use.
Room 18 had a massive party that kept everyone awake all night, We could smell them smoking as there was a twin door locked between both rooms that wasn’t sealed up where the smoke and nose came through.
Black mould in shower and one of the kids towels had black hair in it when open up ready to use after shower. My kids have light coloured hair.
Highly recommend people to look elsewhere sorry, I’m definitely not one to leave a review but this was terrible unfortunately.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Garry, Gestion de l’hôtel
we are really sorry about these issues. we always try our best to help if we know about the issues, but you did not bother to ring us or talk to us during your stay, so we could talk to the noisy people. we strictly have no smoking inside policy inside. but because you did not notify at the time we could not help. Missing globes : because some guests help themselves to the things they think they can take away, may be house-keeping staff did not notice the missing globe as they are humans too, can make mistake. we could have replaced them easily. if you were that unhappy, and if you bothered to tell us then we could have given you another room. we cant help with issues we don't know about.
par un voyageur
Publié le 30 nov. 2023 sur Wotif
Road noise. People in next room fighting all night. Police called.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Garry, Gestion de l’hôtel
Road noise is out of our control. we are not even aware of the fight and police being called. If you could have told us we could have dealt with it or even we can ask the customer to leave if they are causing any trouble. we apologies for your experience.
par un voyageur
Publié le 8 nov. 2023 sur Expedia
par un voyageur
Publié le 29 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Garry, Gestion de l’hôtel
thanks
