Note fondée sur 434 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Geraldine,Thank you for rating our hotel an 8 out of 10 on Hotels.com. We appreciate your positive feedback. If there are any specific reasons or additional details you would like to share about your experience, we would love to hear them. We value your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elizabeth,Thank you for giving us a perfect score of 10 out of 10 on Hotels.com. We are delighted to hear that you had a fantastic experience at our hotel. Your satisfaction is our top priority, and we appreciate your feedback. We hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juin 2024 sur Expedia
Convenient to the event and close to the interstate.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wanda J,Thank you for your review! We're glad to hear that our hotel's convenient location near the event and proximity to the interstate worked well for you. We strive to provide a convenient and accessible experience for our guests. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Unhappy
Publié le 18 juin 2024 sur HotelsMy overall rating is a 2 because I left my black bathing suit in the room hanging on the bathroom door, but when I called to inquire about it was told that it was not there. Of course it's my fault for leaving it and not noticing until the following morning after having returned home, but I know it was left because I unpacked everything, and it was not in my suitcase.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Konstance,Thank you for sharing your feedback. We apologize for any inconvenience caused regarding your missing bathing suit. We understand how frustrating it can be to lose personal belongings. While we strive to provide a secure environment, we'll review our lost and found procedures to ensure better assistance in the future. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Overall nice
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Chris,Thank you for your review! We're glad to hear that you had a nice overall experience at our hotel. We appreciate your feedback and would love to know how we can make your next stay even better. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
easy access to the interstate.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Phillip,Thank you for your review! We're delighted to hear that our hotel provided easy access to the interstate. We understand the importance of convenience during travel and are glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another convenient stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steve,Thank you for your review and rating. We appreciate your feedback and are glad to hear that you had a positive experience at our hotel. If there is anything specific that we can do to earn that fifth star next time, please let us know. We value your input and hope to have the opportunity to impress you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Check in was a breeze and the staff were friendly. The breakfast was good and the whole place is very clean.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Chris,Thank you for your review! We're thrilled to hear that your check-in was a breeze and that our staff provided friendly service. We're also glad you enjoyed our breakfast and found the hotel to be clean. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your review and rating. We're glad to hear that you had a positive experience at our hotel. We appreciate your feedback and will continue to strive for excellence. If there's anything specific that we can improve upon, please feel free to let us know. We hope to welcome you back for another great stay soon.Sincerely, Hotel Manager
par un voyageur
Good
Publié le 9 juin 2024 sur HotelsBeds very comfortable and nice pillows and sheets. Towels were threadbare.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sheri,Thank you for your review! We're glad to hear that you found our beds comfortable and enjoyed our pillows and sheets. We apologize for any inconvenience caused by the threadbare towels. We appreciate your feedback and will address this issue to ensure a better experience for future guests. We hope to welcome you back for another comfortable stay!Sincerely, Hotel Manager
