Note fondée sur 51 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,1 sur 5
33 % des clients le recommandent
1,9 Propreté de la chambre
2,7 Service et personnel
2,2 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Nightmare

Publié le 17 juill. 2024 sur Hotels
The hotel gives a freakishly uneasy vibe. Very empty, dirty, and tbe pool was 1/4 full of green water, unusable. The room was dirty, beds were stained and worn out. Very unpleasent stay. Wont be back!
1 sur 5
par un voyageur

Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva, Gestion de l’hôtel
Hi, Chris! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Eva
1 sur 5
par un voyageur

Publié le 27 mai 2024 sur Expedia
Dead roaches in floor, bed sheets had been slept in and we’re disheveled and dirty, rusted metal coat hangers had been bent and twisted around towel rack, substance dried on air conditioner that I hope was not blood, mirror was broken, and large area had been repaired with drywall and mud but not sanded and finished.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Amy, Gestion de l’hôtel
Hi, Sabrina! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah
1 sur 5
par un voyageur

Publié le 25 mai 2024 sur Expedia
I’ve staying at cheap hotels but this one is by far the worst I’ve stayed at. Thank god I had booked it for 20 through Expedia using my points. For a regular rate between 50-60 a night the condition of this place is absurd. Absolutely filthy. Asked for non smoking room. room reaked of smoke. cigarette butts, ashes box spring, behind the bed and night stands, empty bottles, trash, dead cockroaches, mold on shower curtain, popcorn ceiling falling apart above the shower, dirty roll of toilet paper, dirty sheets and towels. If I could upload pictures I took I would. Go somewhere else because this place is a hard no.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Noah, Gestion de l’hôtel
Hi, Adam! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
2 sur 5
par un voyageur

Publié le 23 mai 2024 sur Expedia
The hotel rooms are filled with roaches, and cigarettes. House cleaning doesn’t do a good job.
Commentaires de Gestion de l’hôtel
5 juin 2024 par S, Gestion de l’hôtel
Apologies for the problems you had faced, Kenzie! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
1 sur 5
par un voyageur

Publié le 9 mai 2024 sur Expedia
You get what you pay for and at $48/night it isnt much. The place needs a total gutting and remodel. When i opened the room door it smelled like an old stale basement. Decor was 1970's dated. Pillows were old lumpy and flat. Sheets had many stains on them. Bathroom floor had cracked tiles and a giant dead cockroach. I only needed the room to grab 2 hours sleep so i kept my clothes on and slept on top of the sheets. Skipped the shower and left.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
1 sur 5
par un voyageur

Publié le 6 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Eva, Gestion de l’hôtel
Hi, Nkenglefa! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Eva
1 sur 5
par un voyageur

Publié le 5 mai 2024 sur Expedia
The towels were filthy, the sofa was filthy, the floor was filthy. There were pistachio shells on the bathroom floor in piles of dirt and hair. The bed spread was crusty. We paid for a non-smoking room but the smell of smoke in the room was overwhelming. Now all of our clothes smell like smoke, too. This was the worst motel room I have ever had.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience, Heather! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
4 sur 5
par un voyageur

Publié le 29 avr. 2024 sur Expedia
Location was perfect, with easy access to all the attractions.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Henry! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Lisa
3 sur 5
par un voyageur

Publié le 28 avr. 2024 sur Expedia
Honestly the beds were hard and not really comfortable. Better sheets and bedding would be great. It was kinda itchy. Great staff and gret in cleanliness. Better sleeping material would eb best.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Nicholas! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa