Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 26 août 2024 sur Expedia
This place was dirty
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Conrado, we're truly sorry to hear about your experience. Cleanliness and property conditions are top priorities for us, and it's clear we fell short. Please know that your feedback will be used to address these issues immediately. If you would like to discuss your stay further, please reach out to us directly so we can make things right. Thank you for bringing this to our attention.Warm regards,Customer Care Team
par un voyageur
Publié le 26 août 2024 sur Hotels
Rude
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Anthony, we’re sorry to hear that your experience did not meet your expectations. Please accept our apologies for any rudeness or issues with cleanliness, service, and amenities. We take your feedback seriously and are committed to making improvements. If you’re open to discussing your stay further, please contact us directly so we can address your concerns and work towards a better experience for future guests.Warm regards,Customer Care Team
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Anthony, thank you for your feedback. We're sorry to hear about your experience and that we fell short of your expectations. Cleanliness, staff service, and property conditions are top priorities for us, and your comments are invaluable in helping us improve. We’d appreciate the opportunity to discuss your concerns further and make things right. Please feel free to contact us directly. We hope to have the chance to provide a better experience in the future.Warm regards,Customer Care Team
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur de Halifax
Publié le 20 août 2024 sur Expedia
Was great
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Muhammad, thank you for your positive feedback! We’re thrilled to hear that your stay was great. We look forward to welcoming you back for another excellent experience.Warm regards,Customer Care Team
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Lonnie, thank you for the positive rating and for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Warm regards,Customer Care Team
par un voyageur
Our stay at the Executive Inn Hotel
Publié le 15 août 2024 sur HotelsWe could use one extra chair in the room. Wifi in the evening needs to be improved.
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you for your feedback. We appreciate your suggestion for an extra chair in the room and will consider it for future improvements. We're also aware of the Wi-Fi issue in the evenings and are working to enhance the connection for a better experience. Your comfort is important to us, and we hope to welcome you back with an even better stay next time.Warm regards,Customer Care Team
