Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2018 par Murat K. , Gestion de l’hôtel
Thank you
par Sebastien
Publié le 23 oct. 2017 sur Hotels
Bon hotel, tres confortable pour un sejour d’affaire.... environs un peu moyen tres proche de la route mais malgré tout personnel a l’ecoute. Je recommande cet hotel pour un business trip a san jose
Recommandé
pour Couplespar un voyageur de Paris
Pas mal mais
Publié le 27 oct. 2014 sur Expedia
Contre : Inclure le PDJ
Un PDJ à 14$ c'est un peu cher pour ce qui est servi.
On retrouve la griffe Hilton, l'emplacement de l'hotel est bien mais juste à coté d'un centre commercial.
par chrys de France
Hotel Etapes proche de San Francisco
Publié le 29 juill. 2014 sur HotelsHôtel propre et spacieux, personnel agréable et serviable. La piscine quand a elle etait un peu sale (sable au fond, peut être du a une tempête?). Hôtel situé dans une Zone avec pleins de restaurant mais excentré de la ville; mais un bon hôtel étape.
par un voyageur de Hollister
Publié le 12 oct. 2024 sur Expedia
Property had some remodeling going on, but that didn’t impact our stay. Only odd thing found in the room was hair on the bathroom floor, shower walls and bathroom door.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Customer Service, Gestion de l’hôtel
Luis, we are thrilled you enjoyed your stay at Hilton Garden Inn San Jose/Milpitas. The minor issue you experienced is noted, and we will address it with our team. We’re pleased the remodeling didn’t affect your overall experience. We’re looking forward to welcoming you back!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Customer Service, Gestion de l’hôtel
Nhi, thank you for staying with us at Hilton Garden Inn San Jose/Milpitas. We hope you had a pleasant experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Chanelle.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
FOR THE 1k stay for 3 nights they could have at least had complimentary coffee /water or breakfast. NEVER AGAIN
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Alejandra, it's unfortunate the experience didn't meet your expectations, however the restaurant does provide complimentary coffee during breakfast hours. Water tower is available in the lobby 24 hours. The team hopes to better accommodate your needs in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Jason, it's wonderful to hear you had a great time at Hilton Garden Inn San Jose/Milpitas. We're looking forward to your next visit!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
My room, which was pricey compared to neighboring hotels, had an unobstructed view of the air conditioning unit and ventilation stack on the roof. At well over $300 with additional fees, it was laughable.
The bathroom was very small with one sink, and the tub was repainted, not replaced. Check in was very slow. We ate in the hotel and the burgers we dry, overly salty and the order came out wrong.
I am in the area all the time, and I would never stay here again.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Madelyn, thank you for sharing your feedback. It is important for our team to know about the experiences of our guests. Room view preferences, bathroom comfort, and dining experiences are aspects we aim to improve continuously. We always strive for efficiency at check-in and will ensure our team members are reminded of this commitment. Your observations are valuable as we look to enhance our offerings. We hope you consider giving us another chance in the future to serve you better.
