Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Bed bugs in riom horible stay
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager , Gestion de l’hôtel
You only came for one night and ended up staying for almost a month in the same room. We check our rooms regularly for any kind of bugs or insects. There was nothing wrong with the room all the rooms are newly renovated so we don’t understand why you would put a comment like that about our room if it was horrible nobody will stay that long. Thanks for staying with us.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Check in was 2:30 and we got there a couple minutes before then. The front office had a note saying they were in rooms xyz cleaning and to go find them. That was fine but when they looked into our rooms they weren’t clean at all so we left for a bit. When we came back around 630 that night the room was ready but the staff at the front desk took around 10 minutes to figure out I was waiting despite hitting all the buttons and bells at the front a few times. The room was decently clean but had stained sheets and stained towels. The bathtub has peeling paint in the bottom as well. The front door has a pretty decent gap in the side so you can hear everything happening outside which was unpleasant considering it’s right off the highway. The only thing that really bothered me was they claim to have free WiFi but the signal isn’t strong enough from the room we were in (28) to be of much use as well as the TV program they have through spectrum doesn’t have any cartoon channels. That was disappointing considering my son is 2 and it would have been amazing to have entertained him for any amount of time.
I saw previous comments about the bathrooms not having fans and they certainly don’t do you do have to open the bathroom window for ventilation.
The staff was nice but you get what you pay for so it wasn’t awful but definitely wasn’t great.
par un voyageur
Publié le 15 juin 2024 sur Hotels
par un voyageur
Publié le 4 juin 2024 sur Expedia
The room was clean, and the mattress was very good. Some upgrades in the room, but other elements were dated. Did not mind that, though, as everything worked fine. It was on a very noisy thoroughfare, and the only thing we could do was keep the fan on to block the sound. The clerk was very nice. A reasonably-priced comfortable place to stay.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Manager , Gestion de l’hôtel
Thanks for staying with us we appreciate your feedback.
par un voyageur
Julie is the best!
Publié le 3 juin 2024 sur HotelsJulie was verh helpful and very kind.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Manager , Gestion de l’hôtel
Thanks for staying with us we appreciate your feedback.
par un voyageur
Publié le 20 mai 2024 sur Expedia
If you’re looking for an inexpensive place for an overnight this is a great choice.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Manager , Gestion de l’hôtel
Thanks for staying with us we appreciate your feedback.
par un voyageur
Publié le 7 mai 2024 sur Expedia
The room smelled very moldy when we arrived. Opened all the windows and it helped but, did not get rid of the smell completely. People smoking right outside their room stunk. Make them go across the parking lot, next to the street.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Manager , Gestion de l’hôtel
We are sorry to hear that your stay with us was not pleasant. We will look into the issues you mentioned and will talk to our staff . Thanks for staying with us and we appreciate your feedback.
par un voyageur
Publié le 24 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Manager, Gestion de l’hôtel
Thanks for staying with us we apricate your feedback.
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Manager, Gestion de l’hôtel
Thanks for staying with us we apricate your feedback.
par un voyageur
Publié le 25 juin 2023 sur Expedia
Staff was very friendly and helpful. Price could have been a little lower for what you get and carpet needs cleaned or replaced
Commentaires de Gestion de l’hôtel
25 juin 2023 par Manager , Gestion de l’hôtel
Thanks for staying with us we appreciate your feedback.
