Note fondée sur 591 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Thierry
Publié le 9 avr. 2015 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Great stay, the breakfast was really great - really something for everyone. My kids loved the pancakes. Easy to get to and right next to gas station and waffle house.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Jessica, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay and our ample breakfast. It was our pleasure to host you, and we hope to see your family again. Best, Lori Gordon, GM
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Isidora, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lori Gordon, GM
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Sandy, Fantastic! We are so happy that you had a great stay, and we hope to welcome you back soon. Best, Lori Gordon, GM
par un voyageur
Publié le 16 sept. 2024 sur Expedia
i wanna to start off by saying how great Becky was so helpful and she was the sweetest my stay was amazing everything was clean the beds and bath clean am definitely coming back just because of Becky 10/10 she was awesome thank you so much till next time <3
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Adrianna, First and foremost, thank you for your kind comments regarding Becky and the exceptional job she does for our guests. I am thrilled to hear that her customer service helped make your stay memorable and that you plan on returning because of it. The best compliment to a hotel is a return stay! We appreciate your loyalty and look forward to seeing you again soon. Best, Lori Gordon, GM
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Good experience during our stay.
Becky at the front counter was exceptionally nice and helpful. 5 gold stars for Becky.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par GM, Gestion de l’hôtel
Dear Michael, It is wonderful to hear that Becky provided five-star service levels, and we appreciate your generous review. Please visit us again soon. Best, Lori Gordon, GM
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The only thing I didn't like was the room had a really like wet musty odor.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par GM, Gestion de l’hôtel
Dear Leandra, We appreciate you taking the time to share your experience with us. I'm glad that you enjoyed your stay but I regret that you detected an odor. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We hope to see you again for a flawless stay. Best, Lori Gordon, GM
par un voyageur de kemp
Publié le 1 sept. 2024 sur Expedia
Super sweet staff.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Dear Betty, It is always a pleasure to hear that we have earned your recommendation through friendly service. Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Lori Gordon, GM
par un voyageur
Publié le 25 août 2024 sur Hotels
Our first reservation had to be changed due to conditions in the suite we had chosen. We were moved to another suite and was so comfortable but we immediately had a roof leak in the suite so we were moved again to another room , not as nice . This room was very damp feeling and had a horrible odor, staff immediately supplied us with a dehumidifier to take care of these issues. The overall stay had its challenges and the staff ( all the staff) went out of their way to accommodate all issues . The stay was comfortable, thank you to the management and staff
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear Ricky, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Thanks again for your patience as we made things right. Sincerely, Lori Gordon, GM
par un voyageur
Publié le 19 août 2024 sur Expedia
The hotel was old and very “tired”. The roof was leaking in our hall. We had to get our room keys re-coded because they didn’t work when we got to our room. The shower screamed annoyingly when we turned on the water. There was someone else’s hair in our shower. The saving Grace was the staff at breakfast. They were wonderful!
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Sheryl, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize. Sincerely, Lori Gordon, GM
