Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
Hôtel bien placé, facilement accessible en sortie d'autoroute.
Chambre très spacieuse avec salon et chambre séparée, propre.
Personnel très accueillant, notre arrivée anticipée, vers 13h n'a posé aucun problème ni surcoût
Commentaires de Gestion de l’hôtel
23 juin 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Cher Jean-Luc,Merci d'avoir pris le temps de partager votre retour concernant votre séjour au RED ROOF INN & SUITES PENSACOLA EAST - MILTON. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez vécu une excellente expérience avec nous, notamment en ce qui concerne notre personnel accueillant, la chambre spacieuse et l'excellent emplacement de l'hôtel. Chez Red Roof, les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour l'ensemble de notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Encore une fois, merci d'avoir publié votre avis. Nous sommes impatients de vous revoir parmi nous à l'avenir.Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 3 avr. 2024 sur Hotels
bon rapport qualité prix. petit déjeuner très minimaliste
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Linton RediResponse Specialist, Gestion de l’hôtel
Chère Denise,Merci de nous avoir parlé de votre récente visite au RED ROOF INN & SUITES PENSACOLA EAST - MILTON. J'ai été heureux de lire que notre bon rapport qualité-prix répondait à vos attentes. Cependant, vous avez indiqué que votre petit-déjeuner était minimaliste. Sachez que les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,LintonRed Roof ManagementRediResponse Specialist
par un voyageur de Le GOSIER GUADELOUPE
Correct, sauf le petit déjeuner
Publié le 28 juill. 2019 sur HotelsChambre très bien mais petit déjeuner vraiment pas bon : très peu de choix mais surtout, produits très bas de gamme.
par un voyageur
Publié le 14 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2019 par Dana, GM, Gestion de l’hôtel
Thank you for your response.
par un voyageur
I’d stay here again
Publié le 26 sept. 2024 sur HotelsCheap clean and easy to get to
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Nick,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Pensacola East - Milton. I was elated to hear that the affordable rates, the cleanliness and the easy access to the property was to your liking, resulting in a 8/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great place for a weekend getaway
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES PENSACOLA EAST - MILTON. It was great to read that you were pleased with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Hotels
I will not be using this hotel anymore,the first night staying there, after working all day n comming to finally relax and unwind,vi go to get into the shower,and the water was off, I asked what the problem was and could we be moved to another room,vbut was told the whole hotel was without water,I payed for three nights,and only stayed 2,:not once did housekeeping come and change out linens or towels, and we pulled out the couch in the living room and it was covered with doghair,and the white sheets were brown n orangstained, it was disgusting, also I was not comet anything,and got no refund,I don't know how they even passed the room check before letting anyone enter it, pittiful,vi would not recommend red roof in"at least the one on Avalon Blvd";to anyone! I still feel I should get my money back for the last night I didn't even stay thereand giving a coupon or something for not even having water!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Sandi,Thank you for your review following your stay at Red Roof Inn & Suites Pensacola East - Milton. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of cleaning services, the water that went out during your visit and the other listed issues hindered your stay. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 15 sept. 2024
Nice place to stay
par un voyageur
Publié le 14 sept. 2024 sur Hotels
It was a good stay for the week but they don’t come turn the bed down or take the trash out or anything until you check out. You have to take your used towels to the front desk and they will give you new ones. The breakfast was good but if you want protein you will need to go to the Waffle House in the parking lot.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Valued Guest, for taking the time to write a review of your stay at the Red Roof Inn & Suites Pensacola East - Milton. It nice reading that you took liking to our breakfast, however, please accept our apologies for the inconveniences. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Nice place
Publié le 12 sept. 2024 sur HotelsThe stay was fine. It was convenient off I-10. In the room, I had trouble with things drying but don’t know if it’s because of the humidity. I would have liked softer pillows. Everything else was fine. Perhaps they could clean the vents all over the hotel. They seemed like they could use a good vacuuming. Otherwise, it was very clean.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Lucy,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES PENSACOLA EAST - MILTON. It's great to hear that you stay was fine and you were pleased with our convenient location. However, you expressed that you had trouble with getting things dry which was disappointing to hear. Please accept our sincerest apologies for the inconvenience it caused. In regard to cleaning the vents and getting softer pillows, your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for sharing and we look forward to providing you with an even better experience in the future.Sincerely,Samantha Red Roof ManagementRediResponse Specialist
