Note fondée sur 662 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good but could do with a clean.
Publié le 23 juin 2024 sur HotelsIt was a lovely hotel to stay in, nestled in a beautiful little village. The hotel's history was just as impressive. The breakfast there is a must and I really recommend it! On the not so good side would be the cleaning... we found dental floss things under our bed, as well as some yucky hankies, so not the best... what's more our room didn't experience house cleaning despite being there two nights. So overall it was a lovely experience, it's just the cleaning that could be improved (regarding our experience there).
Commentaires de Gestion de l’hôtel
24 juin 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We appreciate hearing feedback from guests so we know where we can improve the experience for guests. I have passed your comments on to the housekeeping team. We're so glad you enjoyed our breakfast and we hope to see you again soon.
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Large function in hotel not advised no parking restaurant closed property tired and run done
par un voyageur
Publié le 8 sept. 2019 sur Hotels
Ils m ont fait payer ma chambre.... Je pensais qu elle prenait ma carte comme le font certains hôtel pour une garantie de dommage... J attends encore le remboursement... ça devrait se régler... sinon tout est parfait
par un voyageur de Paris
Publié le 26 nov. 2018 sur Expedia
Dommage que l »équipe du samedi soir n’est pas été aussi performante que les autres!
par un voyageur
Excellent
Publié le 13 oct. 2024 sur HotelsLovely hotel, staff were friendly and inviting, food was fantastic. Definately recommend this hotel, could not fault it
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We are so glad you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Lovely Stsy
Publié le 13 oct. 2024 sur HotelsRoom was lovely, but cleaning needs improving, window in bathroom full of cobwebs, and a dust forest under bed and wardrobe
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. I have passed your comments onto the team to make sure improvements are made to the cleanliness of the rooms. We hope to see you again soon.
par un voyageur
Hidden gem!
Publié le 4 oct. 2024 sur HotelsCracking hotel the staff were excellent and the breakfast was the best I’ve had in a long time at a hotel stay. The staff made it they were so attentive and vibrant.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We are so glad you enjoyed your stay with us and had a great breakfast. We hope to see you again soon.
par un voyageur de Kettering
Publié le 2 oct. 2024 sur Expedia
Stayed in a cottage, but should point out it’s nothing like a cottage. Noise from the upstairs room due to squeaky floorboards and then they snored all night!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. Apologies about the noisy floorboards, I have passed your comments onto the team to make sure this issue is rectified. We hope to see you again.
par un voyageur
Great stay
Publié le 30 sept. 2024 sur HotelsRoom was a little tired but had character, unfortunately there are a lot of steps from the car park to the cottages, plus steps into the room and bathroom so definitely not for people with mobility problems. The beds were very comfortable and everything was clean. The creaky floor boards woke me up above us also their bathroom was right above our bed, unfortunately the sound proofing was non existent so was not what I wanted to hear. Had a few issues with our room, Jodie the receptionist went out her way to put things right, there should be more Jodie’s in this world. Other than that it was a great stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Megan, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback. We are currently in the process of renovating our rooms so we hope you will return and see all the improvements we are making. I will make sure Jodie receives your compliments.
