Ratings based on 953 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 30, 2024 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 30, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 27, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 26, 2024 on Hotels
3 out of 5
by A traveller

Posted Sep. 26, 2024 on Hotels
Staff need to be more customer service oriented- our welcome was poor
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 23, 2024 on Expedia
3 out of 5
by A traveller

Posted Sep. 23, 2024 on Hotels
Staff were so lovely at the Holiday Inn however we were absolutely gutted to find out the pool was closed when we got to the hotel. It was the only reason we chose this hotel in MK. 3 hours after check in I received an email from the hotel to say that the pool was closed and we could cancel for free
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2024 on Hotels
2 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
I was disappointed with the stay at the hotel as we selected this hotel only for the swimming pool with my son. On arrival no one informed us that the swimming pool was out of order from the previous Thursday. We found out when we went down to use the pool. If the holiday inn staff would have informed us in-advanced or at check in but nothing. Poor customer service. Secondly the rooms are large and very comfortable but the shower water pressure was terrible even for a man getting showered. Would certainly consider staying somewhere else when back in MK. As I normally stay at the holiday inn shepperton and have never had any issues. So hope this is a one off but it did dampen the trip with my son.
5 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
Staff are friendly and helpful The hotel is clean and room’s extremely comfortable Located within a five minute walk from the city center and train station The restaurant food is delicious and affordable Would definitely stay there again Great value for money