Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tours France
Publié le 28 sept. 2019 sur Expedia
Etablissement ancien "charming" qui meriterait un petit coup de modernisation et de rafraichissement.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Gorgeous building, friendly staff, very comfortable room!
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Lindsay Alberte (Front Office Manager), Gestion de l’hôtel
Hello! Thank you so much for sharing your positive experience with us! I'm very proud of the hard work our teams put in and am glad we could make your stay memorable! I hope to welcome you back in the future!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Lindsay Alberte (Front Office Manager), Gestion de l’hôtel
Hello! Thank you so much for sharing your positive experience! I'm so glad you enjoyed your time with us. I hope you welcome you back to our hotel in the future!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Fine
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Lindsay Alberte (Front Office Manager), Gestion de l’hôtel
Hello! Thank you so much for sharing your positive feedback! I'm glad to hear to you enjoyed your stay. Please let us know if there is anything we can do to make your time with us even more memorable in the future!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The property itself is beautiful and has old Milwaukee grandeur and charm to it. However, the facility is extremely understaffed and it shows. Most of the staff that were there were hardworking, efficient and very kind, especially the managers and kitchen and wait staff but they just couldn't keep up with the demand of all that needed to be done. The valet was inconsistent and sometimes not there at all. Housekeeping could use major upgrades considering our bed had multiple stains; pen ink and what appeared to be blood, upon arrival and when we had housekeeping swap it out, the replacements also were soiled (noticed by the housekeeper who switched it out again). The bathroom had handprint make-up stains over the door and a hair dryer covered in stickiness. The breakfast buffet and bar was satisfactory, however, ordering from the menu during breakfast came with some meat still frozen. Overall, almost every aspect needed attention, but with more staff I believe it could be easily improved. I wouldn't discourage anyone from staying here because it has an affordable price and great location walking distance to the 3rd Ward including the Public Market, but I wouldn't speak too highly of it.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Lindsay Alberte (Front Office Manager), Gestion de l’hôtel
Hello! Thank you so much for choosing us for your recent trip to Milwaukee! I'm so sorry to hear your experience was lack luster. This is definitely not the standard of excellence we pride ourselves on maintaining! I hope you welcome you back to our hotel to redeem ourselves in the future!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
the hotel was great. Valeting the car was poor. It's a third-party service without enough help in prime time. Given the valet fee and where the cost for where the car was parked, there was a big enough gap to have more than one person.
Loved the hotel but the valet might discourage me from staying there again.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Lindsay Alberte (Front Office Manager), Gestion de l’hôtel
Robert, thank you for choosing us during your recent visit to Milwaukee! I'm so glad you enjoyed your experience with our hotel! I apologize for your frustrating experience with valet. I'll connect with the team manager to make sure we're re-evaluating staffing during peak times.I hope you stay with us again in the future!
par un voyageur de Cottage Grove
Publié le 22 sept. 2024 sur Expedia
Very pretty building.
Bathroom was sort of dirty
TV didn’t work well but we weren’t there long enough to report it.
Breakfast was good but only had one very overworked waitress
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur de Mount Prospect
Publié le 20 sept. 2024 sur Expedia
