Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2018 sur Hotels
ete voir une game de baseball tres belle journee
Commentaires de Gestion de l’hôtel
2 sept. 2018 par Front Desk Manager Comfort Suites 414-979-0240, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Beverly Dixon
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Love this place
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that you love staying with us. It's always our goal to ensure a comfortable and enjoyable experience for our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Nothing specifically wrong, just not exceptional. I would prefer to be greeted by a desk clerk that can communicate clearly and isn't in a rush to get back to watching videos on his phone.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear that your stay met your needs, though we regret that it didn’t exceed your expectations. We apologize for the experience you had with the front desk staff and will address this to ensure better communication and attentiveness in the future. We appreciate your comments and hope to provide a more exceptional experience next time.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steve,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Simply amazing from early check in without feeling like we inconvenienced your wonderful staff, to switching my room because I picked the wrong kind of room without her even asking! Beyond going above and beyond service thank you and your staff for a most comfortable stay and delicious breakfast before we left!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amanda,Thank you for your wonderful feedback! We’re thrilled to hear that our staff provided exceptional service and made your stay comfortable. It’s great to know you enjoyed the breakfast as well. We appreciate your kind words and look forward to welcoming you back for another amazing experience!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The property was pleasant and safe
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lola,Thank you for your positive feedback! We're glad to hear you found our property pleasant and safe. Your comfort and security are important to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dayle,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Facilities were in working order but need some TLC. The staff is the strength of the operation. I would rate 4/5 stars.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jason,Thank you for staying at our hotel. We’re pleased to hear that our staff contributed positively to your stay and that the facilities met your needs. We acknowledge the areas that need some attention and are actively working on enhancing them. Your 4/5 rating is encouraging, and we hope to offer an even better experience during your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
