Ratings based on 905 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 23, 2024 on Expedia
Comment from Hotel Management
Oct. 25, 2024 by san11111, Hotel Management
Hello Mr. HowardThank you feedback. We are happy to hear you enjoyed your stay. We hope you visit us again. Have a great weekend and stay safe.
by A traveller
Posted Oct. 20, 2024 on Expedia
Great
Comment from Hotel Management
Oct. 20, 2024 by Sandra11111, Hotel Management
Hello JoseThank you for your feedback. We are excited to hear you enjoyed your stay. Have a great week.
by A traveller
Posted Oct. 19, 2024 on Expedia
It was convenient for locations in Wauwatosa, but hard to find initially, even with GPS. The facilities were average, but clean. The bathroom was so tiny that you could barely get in and close the door. The sink had a long crack in the bowl portion. We had two specific problems: the staff a necklace was stolen
Comment from Hotel Management
Oct. 19, 2024 by San11111, Hotel Management
Hello Brenda We apologize for not meeting your expectations during your stay. We also send a sincere apology for the item lost during your stay. If there is anything we can do. Please reach out to the hotel directly.
by A traveller
Posted Oct. 18, 2024 on Hotels
Comment from Hotel Management
Oct. 18, 2024 by San11111, Hotel Management
Hello AnaThank you for your feedback. We are happy to hear you enjoyed your stay. Have a great weekend.
by A traveller
Posted Oct. 15, 2024 on Expedia
The smoke alarm went off at 12:40am. The fire department came. No one knew procedure to evacuate, or when to return to rooms.
Towels were dingy and worn.
Comment from Hotel Management
Oct. 17, 2024 by san11111, Hotel Management
Hello Ms HarrietWe are sorry to hear we did not meet your expectations. If there is anything we can do to make things better for you please let us know by contacting us directly. Thank you!
by A traveller
Posted Oct. 14, 2024 on Expedia
A pipe started leaking into our room and immediately after we brought it to the staffs attention they got us into a new room and really went above and beyond to take care of us! The lady taking care of breakfast and as very friendly and approachable and recognized us later in the stay and made it a point to say hi and make small talk!
Comment from Hotel Management
Oct. 14, 2024 by Sandra, Hotel Management
Hello Samantha Thank you for your Feedback. We are excited to hear you enjoyed your stay and hope you visit us again. Have a great week.
by A traveller
Posted Oct. 9, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by san11111, Hotel Management
Hello MazieThank you for your feedback. It looks like we did not meet your expectations during your stay. If there is anything we can do to make things better for you, please contact the hotel directly.
by A traveller
Posted Oct. 8, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by san11111, Hotel Management
Hello Sal Thank you for your feedback. We are pleased to hear that you enjoyed your stay. We hope you come see us again. Stay safe and enjoy your weekend.
by A traveller
Bed Bugs
Posted Oct. 7, 2024 on HotelsBed bugs present
Comment from Hotel Management
Oct. 7, 2024 by San11111, Hotel Management
Hello MarkThank you for your feedback. Please contact the hotel directly. Thank you for staying at the Holiday Inn Express Wauwatosa.
by A traveller
Posted Oct. 7, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Sandra11111, Hotel Management
Hello Shannon We are sorry to hear we did not meet your expectations during your stay. If there is anything we can do to make things better. Please contact the hotel directly.
