Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very close to the Fiserv Forum
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Impressed with property, 1st visit confusing GPS takes you to the parking lot not the front of the building (I suggest additional signage displaying address in parking lot area with instructions or directions to front entrance) I called help line, and the person helped me out tremulously! after that I was good. The roof top is beautiful, but the furniture is run down and dingy, I was noy comfortable sitting on it.
Overall, I am a happy customer! This is my go to place in Milwaukee Thank you!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi Pete, thank you for staying with us! Thank you for sharing your experience regarding your arrival. We are looking into this at this time. We are currently taking inventory of the furniture to ensure they are up to our standards. Thank you for sharing this with us! We look forward to welcoming you back as your go-to place in Milwaukee! Best regards, Team Kasa
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Had issues with parking.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi Sandra, we want to express our gratitude for sharing your feedback on the parking issue you experienced during the time of maintenance to the garage. We look forward to the opportunity to welcome you back for an even better experience. Best regards, Team Kasa
par un voyageur
Publié le 13 août 2024 sur Expedia
My business trip kept me in Milwaukee for nearly a week, I couldn't have asked for a better "Home Base".
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi Mark,Thank you for your 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience during your business trip in Milwaukee. We're delighted that our property served as your 'Home Base' during the week. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to hosting you again for another fantastic stay!Best regards,Team Kasa
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi Maria,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
par un voyageur
Friends Weekend away
Publié le 8 août 2024 sur Hotelsthe hotel was great it had everything we needed very few hotels in that area had a mini-refitch or microwave we had chose this place because it had a full kitchen we love that it had a washing machine and dryer in the bathroom great for us going home on our trip we could clean everything before we left the rooftop was awesome fire pit and a place to hang out just catching up with friends easy access in and out quiet great location to get all around Milwaukee
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hello Linda,Thank you for sharing your experience with us! We are delighted to hear that you had a pleasant stay at our property in Milwaukee. Your feedback is truly valuable to us. It's wonderful to know that you appreciated the full kitchen, washing machine, dryer, rooftop amenities, and the convenient location for exploring Milwaukee. We look forward to welcoming you back for another memorable stay.Best regards,Team Kasa
par un voyageur
Nice location, roomy apartment
Publié le 6 août 2024 sur HotelsThe apartment was very roomy and well appointed. Communication was clunky. Everytime i clicked on the virtual Front Desk link i was sent a new link. The firepit on the rooftop was not working and carpeting in hallway was stained on our floor. Otherwise the room was clean and comfortable. There was no amenties guide in the apt so we didnt know where to take out garbage.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi, We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
par un voyageur
Perfect for a family of 5. ( 3 small kids)
Publié le 16 juill. 2024 sur HotelsThis place was perfect for us in many ways. So convenient, clean and spacious. Really appreciated extra towels they stocked, and they even stocked beach towels as well.
We had such a wonderful time here. Would definitely go back.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hello, We appreciate your positive rating! Your feedback is invaluable to us, motivating us to uphold our dedication to delivering exceptional guest experiences with our tech-enabled hospitality. We are delighted that our property catered perfectly to your family of 5 with small kids, offering convenience, cleanliness, and spaciousness. Thank you for choosing us at Kasa.Best regards,Team Kasa
par un voyageur
Mi Kasa es Su Kasa
Publié le 4 juill. 2024 sur HotelsPositives:
Convenient location near the Fiserv Forum. Very clean throughout. Check in/out process was mostly straightforward. Texting/chatting platform Kasa uses to communicate with you was very responsive and helpful. Easy in/out via garage if you have a car.
Negatives:
The apartment was on the first floor near the main doors, so it was unusually loud. There was no central air, and the wall unit did not keep up when it got hot and humid outside. The furniture was cheap and uncomfortable. The dishwasher was loud. Very narrow parking spaces.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Kasa Westown Milwaukee, Gestion de l’hôtel
Hi Scott, Thank you for choosing Kasa for your recent stay. We're pleased to hear that you found the location convenient and the property clean. However, we apologize for the noise disruptions, air conditioning challenges, uncomfortable furniture, and narrow parking spaces you encountered. Your insights are invaluable to us as we continuously seek to enhance our guest experience. We look forward to the opportunity to host you again in the future and provide you with an improved stay. Sincerely, Team Kasa
