Note fondée sur 581 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,8 Service et personnel
2,7 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Prix attractif
Publié le 2 nov. 2013 sur HotelsLa chambre empeste la fummee. Le petit dejeuner inexistant (cafe et donnuts)
par un voyageur
Publié le 27 sept. 2024 sur Expedia
I booked an accessible room and was told at check in that there were no accessible rooms avaliable. I had booked the room that morning.
Also, no complimentary breakfast as they are renovating. The check in person was clear about it. The website however is not updated with correct information
Commentaires de Gestion de l’hôtel
28 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for contacting us. We sincerely apologize for any issues or inconveniences you encountered during your stay. We regret that we fell short of your expectations and truly appreciate your feedback, as it plays a vital role in helping us improve and enhance the experience we provide to our guests. While we understand your disappointment, we hope you will give us another chance to regain your trust and welcome you back in the future. Your honest input is invaluable to us, and we apologize for any inconvenience caused.Thank you,Knights Inn Management.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback about your recent stay at our hotel. We're delighted to know that you had a pleasant experience with us. Our aim is to consistently offer outstanding service and create lasting memories for our guests, and we're happy we succeeded during your visit. We can't wait to welcome you back on your next stay, and please don't hesitate to contact us if there's anything we can assist you with in the meantime.Thank you,Knights Inn Management.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Sandy at the front desk was great. I did not sleep in my nasty room as I slept at my cousin's house. When I asked the owner to let me check out at noon instead of 11 AM he said no. Then he said he would do me a favor and allow me to check out at 11:30. The majority of rooms are torn up for a renovation and the pavement has huge potholes which a neighbor guest of mine incurred a flat tire by hitting one. The owner told her it was not his fault and to get a lawyer. My room had roaches, missing tiles in the bathroom, missing lightbulbs. The place is a dump!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest,We appreciate you taking the time to write a review following your most recent visit to our hotel. We truly value your openness and are open to recommendations. Although we're happy that you found some parts of your stay enjoyable, we admit there may have been other instances where we didn't live up to your expectations. Your input is extremely important to us since it shows us where we can make improvements and guarantees that every visitor has the greatest experience possible. We appreciate your feedback and will talk about it with our staff to resolve any issues and make the required changes. Sincerely, we hope you will think about giving us another chance to provide you with better service down the road.Thank you,Knights Inn Management.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Wa wanted a King bed we got a double bed. Trash all over the place. The staff was very unprofessional. The rooms smelled like death.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for contacting us. We sincerely apologize for any issues or shortcomings during your stay. We regret not meeting your expectations and greatly value your feedback, which is crucial in helping us improve and deliver the best experience for our guests. While we understand your disappointment, we hope you’ll give us another chance to earn your trust and welcome you back in the future. We apologize for any inconvenience and appreciate your candid feedback.Thank you,Knights Inn Management.
par un voyageur
Needs upgrade.
Publié le 17 août 2024 sur Hotelssmall flying bugs in my room + sink was well worn.
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for sharing your comments about your recent stay at our hotel. We sincerely apologize for not meeting your expectations and for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement. Please rest assured that we take your concerns seriously and are committed to addressing the issues you've mentioned to prevent similar situations in the future. We would appreciate the opportunity to learn more about your specific experience so that we can better understand how to make things right. If you could take a moment to provide additional details, we would be grateful. In the meantime, please accept our heartfelt apologies for not meeting your expectations during your stay.Thank you,Knights Inn Management.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for your kind words and for sharing your positive experience at Knights Inn. We're delighted to hear that you had such an enjoyable and memorable stay with us. Your compliments are a great source of motivation for our entire team, and we take immense pride in delivering outstanding hospitality. Knowing that we made your visit special brings us great satisfaction. We truly appreciate your excellent rating, and if there's anything more we can do for you, please don't hesitate to let us know.Thank you,Knights Inn Management
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback following your recent stay at our hotel. We truly appreciate your honesty and value your input. While we're glad to hear that certain aspects of your stay were enjoyable, we also recognize that there were areas where we may not have met your expectations. Your feedback is incredibly important to us as it helps us pinpoint areas for improvement, ensuring that we continue to offer the best possible experience to all our guests. Please be assured that we take your comments seriously and will be reviewing them with our team to address any concerns and make the necessary improvements. We sincerely hope that you'll consider giving us another chance to serve you better in the future. If you choose to stay with us again, please feel free to reach out to me directly, and I will personally ensure that your next experience exceeds your expectations. Thank you once again for your feedback. We look forward to welcoming you back soon.Thank you,Knights Inn Management.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive feedback about your recent stay at our hotel. We're thrilled to hear that you had an enjoyable experience with us. Our goal is always to provide exceptional service and create memorable moments for our guests, and we're glad we achieved that during your visit. We look forward to welcoming you back on your next stay, and please feel free to reach out if there's anything we can assist you with in the meantime.Thank you,Knights Inn Management.
par un voyageur
Publié le 3 août 2024 sur Expedia
super dirty and old
Commentaires de Gestion de l’hôtel
3 août 2024 par GM, Gestion de l’hôtel
Dear Guest,Thank you for reaching out to us. We apologize for any issues or mistakes you experienced during your stay. We deeply regret that we did not meet your expectations and sincerely value your feedback, as it helps us improve and provide the best experience possible for our guests. Although we understand your disappointment, we hope you will give us another opportunity to earn your trust and welcome you again in the future. We apologize for any inconvenience caused and appreciate your honest feedback.Thank you,Knights Inn Management.
