Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 avr. 2022 sur Expedia
Sale et bruyant
Commentaires de Gestion de l’hôtel
19 mai 2022 par Brand Experience Team, Gestion de l’hôtel
Salut Garrel,
Merci d'avoir pris le temps de partager votre avis. Nous nous engageons à vous offrir une nuit de repos confortable et sommes déçus d'apprendre que nous n'avons pas répondu à vos attentes. Nous tenons à nous excuser que votre séjour ait été moins que satisfaisant. Nous nous engageons à satisfaire nos clients et apprécions que vous preniez le temps d'évaluer votre expérience.
Maz K.
#Team6
par un voyageur
Publié le 12 nov. 2024
Decent for price
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeremy,Many thanks once again, and we look forward to your next visit.Lilith#Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
Great Value, reasonably close to Downtown and Airport.
My only reason I am writing a bad review is because I requested a wakeup call for 5:28am for Sunday July 28, 2024 at the frontdesk on Friday July 26 and again on Saturday July 27.
I again confirmed around 1am Sunday July 28, after my busy last day in Milwaukee, that my Wakeup call was indeed scheduled for 5:20 or 5:28am in just 4.5 hrs.
Although I had an alarm set on my phone, I always request a Wakeup call for peace of mind when travelling.
I heard my alarm and turned it off, thinking I would get a Wakecall shortly.
Unfortunately, I never received that scheduled wakeup call. This meant I missed my 7am Flight.
I only woke up at 6:40am to my alarm for end of my boarding in Milwaukee airport.
I explained my Predicament at the front desk on checkout, and the lady did see my wakeup call was written in the binder in front of her. She did confirm and admit that my wake up call was Not made to my room 141.
I have both my Initial flight and the Rebooked flight that I incurred about $860 to return home to Canada.
If I send proof of this, can I get a Future stay voucher or credit, or a Partial refund for my 3 nights July 25-28,2024 that I stayed at Motel 6 in Oak creek?
Please advise.
David Wareham
1-709-770-3390
dwareham23@gmail.com
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi David,We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Maz K.#Team6
par un voyageur de Cornell
Publié le 2 août 2024 sur Expedia
2 armed robberies in front and back of property. Continous police presence, even including running every plate in the lot many times stopping by every vehicle. Checking VIN numbers. One guy at the desk was pretty nice. But watch out asking for a replacement room card from the other guy. Very rude. And you need a reprogrammed card every single time. And hope you dont need more than 1 towel per person for 4 days!
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brad,Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Maz K.#Team6
par un voyageur
Publié le 2 août 2024 sur Hotels
The staff is good. Helpful even. Had issues with the a/c in our first room, we were able to switch rooms, which was good. There were some smells that were not pleasant in the hallways the first night -- cleaned up by day 2.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The whole property smells bad. The first room we checked into had no tv and was not cleaned. There was a used soap in the shower and hair in the bathtub and yellow stuff all over the wall by the bed. They moved us to a new room and it had brown stuff on the wall when you first walk in and the tv didn’t work.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
HI Samantha, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #Team6
par un voyageur
Wouldn’t stay again
Publié le 28 juill. 2024 sur HotelsIt was shady to say the least. TV did not work. Toilet leaked. Called front desk and they had another room but air didn’t work. Maintenance came the next day and was supposed to bring us a remote for the tv and never did.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Nicole, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
par un voyageur
Publié le 27 juill. 2024 sur Hotels
