Note fondée sur 549 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Lovely stay, beautiful hotel!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
Dear Omar, Thank you sincerely for sharing your wonderful experience at our hotel. We are delighted to hear that we exceeded your expectations and look forward to welcoming you back soon. Best, Chadd Scott, GM
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par GM, Gestion de l’hôtel
Dear Robina, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Chadd Scott, GM
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Most beautiful room I've ever stayed in! Went there for our wedding night and honeymoon, and they upgraded us to the king suite for no extra charge. Amazing food in the restaurant downstairs, and great overall service!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Myles, First and foremost, CONGRATULATIONS! We are honored whenever guests choose the Renaissance Milwaukee West Hotel to celebrate a special occasion. It is lovely to hear that your visit was one of the best of your life, made more special by our lovely accommodations and attentive staff. Best wishes to you and your spouse, and we hope to welcome you back again for an anniversary stay in the future. Best, Chadd Scott, GM
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par GM, Gestion de l’hôtel
Dear Gerald, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Chadd Scott, GM
par un voyageur
Publié le 8 sept. 2024 sur Expedia
We have stayed here twice when in Milwaukee and we loved it except this last time we learned that we have to pay to park anywhere on the property and we didn’t have that issue the other time we stayed and we got a ticket for it, I was not happy about this and this has changed my mind on staying here anymore because of that issue. I loved the hotel but paying to park I just can’t do because the hotel is expensive as it is and to pay to park as well I just don’t want to do. I have enjoyed my stays here but I will be staying at a different hotel him here on out.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Lacy, In the Milwaukee area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. We hope to welcome you back in the future. Sincerely, Chadd Scott, GM
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Everything about this hotel was perfect from the staff to the room itself.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par GM, Gestion de l’hôtel
Dear Maria, We are absolutely thrilled to hear about your incredible experience! Ensuring guest satisfaction is our top priority, and we eagerly await your next visit! Best, Chadd Scott, GM
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Loved my stay at the hotel, I will be returning next year when I’m in town for the Indy Car race !!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par GM, Gestion de l’hôtel
Dear Catherine, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the hotel, thank you for your business, and please come back soon. Best, Chadd Scott, GM
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par GM, Gestion de l’hôtel
Dear Anonymous, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Chadd Scott, GM
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par GM, Gestion de l’hôtel
Dear Leobardo, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Chadd Scott, GM
par un voyageur de greenbay
Publié le 29 août 2024 sur Expedia
For the price you pay, it was nothing spectacular. The toilet roll holder was broke, the bedroom lights didnt work and you had to pay 17.00 to park overnight and 10.00 to hook up to their wifi for the night. Cable channels, you got maybe 12? Also the lounge was closed due to a class reunion, which wasnt a big deal, but i overheard another receptionist offer a voucher for breakfast to 2 guests, but my receptionist didnt offer it to me. Maybe it was because they had a more expensive room? Im not entirely sure. Wish they would consider runners or a rug for the rooms, i didnt like walking around bare feet. The shower, however was fantastic and i liked the Aveda products they offered for shampoo/conditioner and body wash.
Commentaires de Gestion de l’hôtel
30 août 2024 par GM, Gestion de l’hôtel
Dear Kate, I apologize for the aspects of your stay that did not meet your expectations. Our internet is complimentary for Bonvoy members during qualifying stays, and it is free to join the program. Additionally, some of our guests purchase room packages that include breakfast vouchers. We value and appreciate your feedback as it helps us to improve our services. We thank you for your business and hope for the opportunity to exceed your expectations in the future. Sincerely, Chadd Scott, GM
