Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Accueillant
Publié le 20 juill. 2024 sur HotelsBel hôtel à la déco surprenante mais très sympathique. Accueil sans reproche. À conseiller.
par un voyageur
Very beautiful hotel but...
Publié le 31 oct. 2023 sur HotelsThe theme and atmosphere of the hotel are awesome. Large room, nice shower, and super-comfortable bedding.
But...
Service does not worth 4****: you have to make your bed yourself. Daily make-up of the room is only optional.
Speaking comfort: the hotel is situated right next to a rail-way where an old super-noisy trains for goods pass at any time of the night.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Clean, modern, stylish hotel in downtown Milwaukee. Large rooms for comfort, high quality furniture for decoration and a great mattress for comfort. Great options for business and leisure travellers.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The only downside to this hotel was that they did not have adequate staff and could only open the outside bar.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Valet lost our keys and there was no manager to talk to at the hotel. Waiting to see if they even call us.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur de Sioux Falls
Publié le 22 sept. 2024 sur Expedia
Expensive with no extras. Heck, you can’t even get coffee before 6am so early travelers are out of luck. Service was average. Nice and unique looking hotel but the value is limited other than the location.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Great location, tucked away but 10 minute walk to the 3rd Ward which is a great starting point for your visit to Milwaukee. Their patio is very nice as well w/ firepits, great selection of bourbon, etc.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
I think the iron horse staff is top-notch. They were always willing to help and were very friendly. The place where the iron horse fails is the outsourcing stuff. They need to bring that back in house. The valet situation was confusing convoluted and generally pretty useless. Sometimes the car would be parked 5 ft away but it would still take 5 minutes to get it. They have this weird app system that doesn't really work very well. I'm told that it's a company that isn't actually part of the hotel. And I think that's a miss. Also my wife tried to get a massage and they literally gave her a phone number to call. Typically that is something I am used to the hotel setting up and providing.. at least at a high-end hotel. I think a lot of this is because of the effect of covid-19 and the pandemic. But I will assert, that the staff was very friendly and tried their best to keep us happy. The only other thing I can say is that these pipes and building somehow back feed sewer gas. Sometimes. Our room kind of smelled poopy. I have experienced this type of thing in various resorts in Mexico and the Bahamas. I didn't expect it in Milwaukee. If they can figure out a way to tighten up the efficiency of some of the property amenities, I would certainly return. If that's not possible, I might try elsewhere before returning.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
