Note fondée sur 648 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Beautiful hotel!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Hollee Riggio, Gestion de l’hôtel
Sarah,We are delighted to hear that you enjoyed your stay with us. We hope to get the opportunity to see you again in the future!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Stayed here several times. Very close to the lakefront and the 3rd Ward for shopping and dining.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Property and room were great. Staff too. It was somewhat annoying that at 3pm on a Saturday there weren’t any meal options onsite because the restaurant was closed.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 28 août 2024 sur Expedia
The fact I had to pay extra for parking and no room service.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard and I wanted to reach out and personally apologize.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the engineering and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent the guest room issue you experienced from occurring in the future. I understand the frustration of the guest parking and no In-room dining.This type of experience is far from the norm at our hotel, and I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 25 août 2024 sur Expedia
I was charged for parking on the Expedia website and again by the hotel. With tip I paid $94 to park for one night. Meanwhile a near empty lot was across the street.Also, Expedia offered wi-fi and breakfast for $30. Wi-fi was free!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
Our sincerest apologies. We do hope you enjoyed your stay with us, and we will be following up to ensure this is an isolated incident. Thank you so much for taking the time to address these issues. We appreciate the feedback very much. Have a great day,
par un voyageur
Publié le 25 août 2024 sur Hotels
Great experience from staff to location. Look forward to another stay!!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 19 août 2024 sur Expedia
Nice place to stay and in a great location. For a Westin I kinda thought the rooms would be a little nicer and cleaner? Lobby was really nice, but the room was pretty basic. Overall felt clean but there was just a little dust build up on the vents, cracked mirror, and mold? in the bathroom But overall can’t complain!!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard and I wanted to reach out and personally apologize.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the engineering and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent the guest room issue you experienced from occurring in the future. I understand the frustration of the guest room not meeting your expectations and again I am deeply sorry.This type of experience is far from the norm at our hotel, and I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 11 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Westin Milwaukee Team, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
