Note fondée sur 494 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
81 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 10 sept. 2015 sur Expedia
Parfait pour une nuit sur la route, mais sans plus, Best western typique.
4 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
Work trip was comfortable and clean
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kevin,Thank you for the 4 out of 5 rating! We're glad your work trip was comfortable and clean. We look forward to making your next stay even better!Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
The stay was good. The only thing I noticed was that the room has a musty/damp smell to it. Everything was clean and in good working order. Staff friendly, almost overly friendly. But in all a nice place to stay.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Christine,Thank you for your feedback and the 4 out of 5 rating. We're glad you had a good stay and appreciated the cleanliness, working amenities, and friendly staff. We apologize for the musty smell in the room and will address this issue.Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Megan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
3 sur 5
par un voyageur

Definitely a 1 night stay only...

Publié le 11 juill. 2024 sur Hotels
The room smelled bad of Cigarette smoke. The sheets were stained. It was a ok stay..
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elizabeth,Thank you for your feedback. We apologize for the issues you experienced during your stay. We take cleanliness and guest comfort seriously and will address these concerns with our housekeeping team. Your comments are valuable to us as we strive to improve our services.Sincerely, Hotel Manager
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
Ms Laurie at the front desk was very friendly and welcoming would definitely be back to stay if I’m in the area
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Skye,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that Ms. Laurie at the front desk made your stay friendly and welcoming. We look forward to welcoming you back if you're in the area again! Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kemesha,We appreciate the 8-star rating you gave us. Please tell us what we can do to earn a 10-star rating. This will make a big difference. Your input is highly valued. We hope to see you again soon.Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
The property seemed to me poorly maintained. One example is that there was an 8 foot ladder lying on the balcony walkway, which is a trip hazard. Seems like someone would care whether customers hurt themselves. This is just careless.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tim,Thank you for your feedback and 4 out of 5 rating. We apologize for the inconvenience caused by the ladder on the balcony walkway. Your safety is our priority, and we appreciate you bringing this to our attention. We will address this issue promptly to ensure a safer environment for our guests. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back for a better stay in the future.Sincerely, Hotel Manager
4 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
The front desk staff was not friendly or attentive at all.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sandra,Thank you for your feedback and for your 4/5 rating. We're glad you enjoyed your stay overall. We apologize for the lack of friendliness and attentiveness from our front desk staff. Your comments are valuable, and we will address this with our team to ensure better service in the future. We appreciate your understanding and hope to provide a more welcoming experience during your next visit.Sincerely, Hotel Manager
3 sur 5
par un voyageur

Pet friendly location

Publié le 17 juin 2024 sur Hotels
The bed was medium-firm. The a/c took a while to get cooled, but it did finally get there. I like the semi-private half wall divider, and it would have been nice to use as an early riser but the couch wasn't comfortable enough to be inviting. I was pleased that the breakfast was substantial for a self serve, and open long enough for most travelers. Check out is by 11 a.m. Breakfast does through 9:30. There were several families with dogs we noticed at check out but never heard them. Fee for pets is $25 per animal.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Paige,Thank you for sharing your experience. We're glad to hear you found our pet-friendly accommodations suitable, with a medium-firm bed and effective air conditioning. We appreciate your feedback on the semi-private divider and the comfort of the couch. It's great to know you enjoyed the substantial breakfast and its convenient hours. We hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager