Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for taking the time to give feedback. We hope to see you again!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you, we hope you visit us again!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for your review, we hope to see you again!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Excellent character property, with well trained and cheerful staff, good service and good food.
Only criticism would be small choice of vegetarian options and no Sunday vegetarian roast choice. Like others, we enjoy our Sunday lunch and were disappointed to have only a risotto or pasta dish offered. Why can’t a nut roast be offered as well
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for your review. Sorry for any disappointment, I will pass your comments on to our Chef as he will be reviewing the menus for Autumn shortly, we normally offer Roasted Butternut Squash on Sundays as a roast option. This is usually very popular as well as our other vegetarian dishes offered. We hope to welcome you back in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
I really did like it at this hotel. The secret gardens were beautiful, breakfast was brilliant, bed was comfy. There was a couple of repairs which should really be seen to like the net in the bathroom had a long tear down the middle and had mould on it, also the wardrobe door wasn’t in its runner. However this didn’t affect my stay and I would most definitely stay here again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for your lovely review. We are so pleased to hear you enjoyed your stay.We have passed your comments on to our housekeeping team and maintenance for investigation. Thank you for making us aware. We will ensure these repairs are undertaken asap.We hope to see you again in the future :)
par un voyageur
Publié le 30 août 2024 sur Expedia
It is the most lovely place to stay. We’ve been before, and I hope we go again.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for your lovely review. It was nice to have you back again and we hope to see you soon!
par un voyageur
Publié le 7 août 2024 sur Hotels
No
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for taking the time to give feedback. We hope to see you again!
par un voyageur
Left an odd feeling ….
Publié le 5 août 2024 sur HotelsHey it’s a good hotel, beautiful old building in the centre of the village. Ostensibly pleasing, but oddly the staff seemed very stressed. I was told at check in I should have informed the hotel I was doing the Ultra Challenge. Why?? The outdoor pizza in the evening was chaotic, waiting 55 mins then frankly it was stodgy. The bar staff didn’t know what they had behind the bar, for example didn’t know if they any bitter. All strange. Fabulous comfortable hotel but could be so much more relaxing if the staff were ‘on it’. Sad to say I wouldn’t go back.
Commentaires de Gestion de l’hôtel
20 août 2024 par B, Gestion de l’hôtel
Thank you for your feedback; Sorry to hear that you didn't enjoy the experience. We would have enquired about the ultra marathon as guests who were partaking in this event were offered an early breakfast, but this isn't the norm. I think it is fair to say that the staff here work very hard and try to accommodate the guests every need, and in order to do this communication is key.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for taking the time to give feedback. We hope to see you again!
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chrissie, Gestion de l’hôtel
Thank you for taking the time to give feedback. We hope to see you again!
