Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Lake House; Some Issues
Publié le 8 sept. 2024 sur HomeAwayPros first - We loved the decks, sitting outside, and the dock. The dock is brand new, big, and has deep enough water on one end for kids to jump and dive. We second the recommendation to bring a 10x10 tent to provide shade during the day. Paddleboards and canoe were great. Living space was large and open. Check in was easy, linens and bath towels were provided, and the house was clean.
Cons - You absolutely cannot do laundry due to iron in the water. Laundry will be stained; in fact, our skin was actually stained orange within a few days from the showers. Bring your own water for coffee, drinking, etc… Several items in the house were not in good condition. Grill was broken and did not have grill cleaning equipment. Dartboard had no functional darts. Kitchen chairs and table were wobbly - we actually had tools and repaired them ourselves. Lighting above the table was very dim and we needed to use extension cords to move lamps in order to play games at night.
Vacasa was notified about the grill and the iron in the water. We were told that the grill would be repaired on Day 2 but no one showed up all week. We actually repaired it ourselves. Vacasa was also notified mid-week about the iron changing the color of our skin. They told us that they knew about the problem, that it was “not harmful”, and that they “work on it in between guests”. I don’t believe it’s harmful, but it is disturbing that everyone’s feet and nails were stained orange for an unknown length of time. Vacasa’
Commentaires de Gestion de l’hôtel
22 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Relaxing Getaway
Publié le 2 sept. 2024 sur HomeAwaypar un voyageur
Retirement / Mother's Day Celebration
Publié le 18 mai 2024 sur HomeAwayThis home has everything you could possibly need for a long weekend away, It is peaceful and has beautiful views. We spent the long weekend kayaking and canoeing. Evenings were spent around the large dining room table then relaxing on the dock,deck, or fire pit! The home is situated in a very quiet neighborhood with beautiful homes and gardens. We gave this a 5 rating however we wanted to rate it as a 4.5 due to the need for a through cleaning of the outside living areas, mostly the screened in porch. We did a light cleaning of the porch and were still able to enjoy the gas fireplace on the day the weather was questionable. We highly recommend the Life Is Good Lake House and would be happy to return for future getaways! Proximity to was a plus for us as we are from Maryland and our adult children reside in Richmond. PS - the dogs loved watching all the herons and one even paddle boarded for the first time!
Commentaires de Gestion de l’hôtel
2 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Jene. We are happy to hear you enjoyed the location, though we apologize for the cleanliness issue that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues with the stove and grill while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded your concern to the local operations manager so that we can take the appropriate steps toward a resolution. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Weekend getaway
Publié le 15 janv. 2024 sur HomeAwayOur friends have been getting away once a year for the past 20 years and your home provided us with a relaxing and cozy home on the lake with beautiful views. There were some minor issues with breakers needing to be reset several times (primarily for the kitchen) and the breakers in the breaker box (behind the downstairs refrigerator) were not labeled. The ping pong paddles need replacing as well as light bulbs in the kitchen and bedrooms. The toilet paper holder in the upstairs bathroom is also in repair. We let the property manager know who quickly responded. The kitchen is in need of hand towels and pot holders. Plenty of plates, bowls, etc. None of these needs negatively impacted our stay. Overall, a very lovely home on the lake and we would definitely want to come back again in the future.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if there are lapses during your stay with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur de Dover, PA
Great location and perfect stay
Publié le 22 sept. 2023 sur HomeAwayWe loved staying here. Great location and even though deck has issues they are working to address, it never stopped us from having a good time. We rented a boat for the week from Shipwreck rentals which was very close and just spent the perfect week with the whole family relaxing, swimming off the dock and off the boat, and enjoying the quiet through the week.
par un voyageur
Nice location
Publié le 3 sept. 2023 sur HomeAwayLocated on the quiet side of the lake which was nice. The property is a little dated, with some parts needing some work - bathrooms, drawers, dock.
But overall we had a very pleasant experience - would highly recommend for the size, location, and ability to comfortably accommodate two families.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Lake Trip
Publié le 26 juill. 2023 sur HomeAwayGreat location and I am sure hosts! Thx.
Small ants in the kitchen and large carpenter ants in upstairs bathroom and bedroom/bed. Hairs on sheets under covers in lower bunk room. Cobwebs inside and out on decks and porches.
Biggest issue is safety for kids and pets. Inside upper floor stair rails too wide. Even worse the upper deck rails are too wide. Neither would pass code today. This is really an issue that should be addressed unless restricting property to adults and no young children or pets.
Minor, checking out instructions in house say leave linens and online they say try to start a load of laundry (which we have never heard of on a rental property).
Great trip overall, comments are for improvement for future guests.
Commentaires de Gestion de l’hôtel
11 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Dana, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We truly hope we can host you for a more comfortable stay in the future. Thank you.
par un voyageur
Lake house
Publié le 25 juin 2023 sur HomeAwayGreat location and living areas are great for group. Deck needs significant repair since a column has sunk. Outdoor furniture could be replaced and kitchen could use more utensils. Had to buy plastic spatula while we were there. Would def stay again but updates could make this place special.
par un voyageur
Would definitely come back
Publié le 9 mai 2023 sur HomeAwayThe property is amazing and gorgeous. The only problem was lots of spiders and cobwebs but nothing terrible. We had lots of fun
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Nichole, thank you for sharing your experience, we're pleased you loved our home and had a great stay! We apologize for any spiderwebs that you saw and our local manager assured us that the local staff take down the webs on a regular basis but being a rural area and by the lake, they come back quickly. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Family Spring Break vacay
Publié le 18 avr. 2023 sur HomeAwayWe had a great time at this property! We did a lot of fishing off the dock and on the boat. The house was very clean and comfortable! We will definitely be returning!
