Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, dated amentities
Publié le 27 août 2024 sur HomeAwayThis is a great lake house - great size, excellent dock, wonderful decks. The house needs some basic maintenance and improvements. The lighting was pretty bad. The kitchen lacked silverware and was rather disorderly. The bath and kitchen towels were very worn and in poor condition. The game room was fun but had many broken games. We have fun and it was beautiful on the lake.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear you enjoyed the lake house and had fun on the lake. We appreciate your comments regarding the maintenance and improvements needed, including the lighting, kitchen organization, and the condition of the towels and games. Your insights are valuable, and we will address these issues with our local operations manager to enhance future guest experiences. We hope to welcome you back for another stay.
par un voyageur
Review
Publié le 16 août 2024 sur HomeAwayWhat a great property. We had an amazing time both adults and children. We will be back!
par un voyageur
Great location
Publié le 26 juill. 2024 sur HomeAwayOverall we had a great stay. The house is nice and in decent condition, and the location on the lake could not be better. We enjoyed sitting on the deck with our coffee and taking the kayaks out each day. Plenty of space to relax and spread out. The kitchen could use a few more pots/pans and silverware, not much to cook with.The skylight leaked every time it rained so we had a puddle of water in the kitchen each morning.They also could clean the glass does coming into the house and out onto the decks as it didn’t seem those had been cleaned in months.
par un voyageur
WORST NIGHTMARE “VACATION”
Publié le 30 juin 2024 sur HomeAwayI would be absolutely embarrassed if I owned this property and rented out to people! Maintenance was in the house for the first 3 days and never fixed anything and the only time they told us they were coming was day 1 and didn’t announce what the problem was. Issues during entire or some of stay: dishwasher broken, kitchen sink didn’t drain and disposal didn’t work, washer/dryer didn’t work, locks on doors broken, lights didn’t work, no hand soap, no sponge or dish soap to wash dishes, pilot light on grill and no lighter, smelled like sewage outside, smoke detector randomly went off at all hours, rusty nails popping from steps, no plug for tub, master bed was so terrible I had to sleep on couch, no cleaning supplies and so much more. We asked for a refund to leave early and were going to be completely out of luck and just stayed and left early on own. Trying to talk to Vacasa or management in general was another nightmare. NEVER BOOK HERE!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Lori, thank you for taking the time to share your feedback. We are disheartened that you experienced concerns that kept you from enjoying your stay. We always strive to provide amazing getaways and are sorry your experience didn't reflect his. All the items you mentioned were addressed during and after your visit. We're glad to note that the dishwasher and dryer have been replaced. We hope to have the chance to better impress you on your next getaway.
par un voyageur de Lehman, PA
PERFECT Family get away
Publié le 25 juin 2024 sur HomeAwayPicture sitting around a firepit watching your children jump off the dock into a lake, swinging on a hammock, or kayaking yourself down a huge lake. A huge game room to relaxing in the AC during the hotest points of the day, marshmallows around a camp fire or taking a 2 mile away day trip to a local spot for cider tasting, which is kidand pet friendly. This place was a prefect get away for me and my large family. My husband, myself, my sister-in-law and 7 children had a blast and a not easily forgoten vacation.
par un voyageur de Connecticut
Spring Break
Publié le 19 avr. 2024 sur HomeAwayOverall we loved this property. We travel from ct annually to visit friends in the area and always stay on lake anna. This was our favorite property so far. House was huge and the price point was perfect. You are one mile from food lion and dollar general. I've never stayed that close! Two decks to choose from for enjoying morning coffee. Neighbors were sparse so noise was non existent. There was only one functional pan to cook with and no foil/saran wrap/containers/condiments so we went to dollar general and bought our own. Ice maker worked without issue. Communication with vacasa was awesome- i've never used them before but seemed to have a live person who responded immediately and helped answer our questions. Families with children and/or dogs : the stairs from the kitchen downstairs are extremely steep and narrow. We used a chair to block off the top but a small gate would have been preferred. I would absolutely rent this property again :-)
par un voyageur
Beautiful home
Publié le 8 févr. 2024 sur HomeAwayThe house was beautiful and perfect for a girls trip. We are thinking about renting again when it gets warmer.
par un voyageur
Vacasa stay
Publié le 9 janv. 2024 sur HomeAwayWhen we arrived to the property the code given was not working we called Vacasa and they tried to reset it and still didn’t work. We were told there was a lockbox on the property but no one knew where it was located. We were then told a ticket would be placed so a manager could help and they would call me back but could not give me a time frame on when I would receive a phone call. 20 minutes later we called again and spoke with Susan who was AMAZING!!! She was able to reset the code and we were able to get in. Once we got in we realized the house was not cleaned before we came, none of the beds were made the bathrooms were a mess, dishes had grease on them. we had to wash all sheets and put them on the bed. After everything was done the stay was great everything was as described. Overall it was a good stay.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Desiree. Thank you for taking the time to leave this review for us. We are glad that your stay was good overall. We are sorry that it wasn't as great as it should have been. We apologize that you arrived to a home that hadn't been properly cleaned. We will be sure that our housekeeping team is addressed so that this isn't a problem for future stays. Thank you for staying with us. Please visit again for an improved experience.
par un voyageur
Fantastic
Publié le 9 oct. 2023 sur HomeAwayFantastic! We will be back. Thank you.
par un voyageur
Great location
Publié le 6 oct. 2023 sur HomeAwayRight on the lake, easy access to lake from home and from dock. House was clean and had all we needed . The game room definitely needs a dehumidifier in it, it smells like it’s at the water. Lot of games even if you don’t want to hang in there. Great area for walking the dog as well. Location is excellent near restaurants and breweries. Quiet location just what I was looking for.
