Note fondée sur 429 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Voyage d'affaire
Publié le 15 févr. 2018 sur Expedia
Pour : Personnel acceuillant et accès à l'autoroute facile
Contre : Ouvrir le pub plus tôt
Emplacement : Amateur de bon steak! aller au Texas roadsteak... c'est excellent !
Très belle hotel à un prix raisonnable. Belle salle de gym et piscine intérieur tres bien amménager.
Commentaires de Gestion de l’hôtel
18 févr. 2018 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to leave a review of our hotel. We truly appreciate your comments about our reasonable price, fitness center, friendly staff and convenient location. We hope that we can serve you again the next time you are in the area.
par un voyageur
Publié le 16 juill. 2016 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us and the 5-star review. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal. Please visit us again.
par un voyageur
Accommodating front desk staff
Publié le 30 août 2024 sur HotelsOur first room had a loud air conditioning unit because the fan was going out. They moved us to another that was worse. They moved us to a third where the unit didn’t work at all and smelled musty. Finally, since we were moved 4 times, they upgraded us to the Presidential Suite at no extra cost. It was great! The day and evening front desk staff were so accommodating on 8/29/24 which was also our anniversary.
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. Happy Anniversary! I am glad we were able to accommodate your request. I apologize that we had to move you multiple times. Please visit us again.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us and the perfect score. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal. Please visit us again.
par un voyageur
Publié le 11 août 2024 sur Expedia
Convenient location, easy check in. Cleanliness and condition of the property could definitely be improved.
Commentaires de Gestion de l’hôtel
15 août 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. I apologize that we did not meet your expectations. We are in the process of updating the property. I hope you will visit us once the updates have been done.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us and the 5-star review. We strive to provide our guests with an excellent experience and enjoy hearing when we meet that goal. Please visit us again.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Always enjoy our stay. Employees are awesome.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for staying with us! We strive to provide an excellent experience for our guests and enjoy hearing from those that return time after time. We appreciate your business. Thank you for sharing your 5-star review. We look forward to your next stay!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
I liked the location but it was note 4 star hotel, in my opinion. Pending charges for the motel was 2 !/2 times what it cost.... and I am watching my bank account to see what i am actually charged, get ready for a dispute if not corrected, The manager, Sherry Steele, was very professional and ASSURED me this will all be corrected after my check out. PLUS my grandson charged a snack for $4.54 And two more charges for the room were pending on his card..What the freak!!. I was also assured these charges would be dropped within 24 hrs after check out Saturday am. They could not tell me why this even happened!!! and they had us as a "no show" on Thursday night. We arrived and were given our room keys about 6:30 pm Thursday. She did not know how that happened either. Our charges better be cleared up.soon.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. I apologize for the inconvenience of the mistaken charges. I am sure the hotel will have this taken care of.
par un voyageur de Temple
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. I apologize on behalf of the hotel and staff that we did not meet your expectations.
