Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024 sur Expedia
Pour dépanner seulement
par un voyageur
Publié le 17 juin 2024 sur Expedia
Not fancy. Clean enough: no bugs noted; shower seemed clean; decent mattress. Way too large pillows - bring your own.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
par un voyageur
Publié le 1 janv. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2023 sur Expedia
Room was very clean as was the bathroom.Nice and quiet.
par un voyageur
Publié le 1 août 2023 sur Expedia
I reserved this property for our employees to stay in while working in Minneapolis. My employees went to check in and the lady(owner) wouldn’t let them check in because she said the rate that Expedia charged me wasn’t correct and she refuses to give rooms to me for that price. She was screaming at me. I asked her if I could pay the difference as there are no other properties in the town and she said no that she didn’t have any rooms. She hung up on me twice, very rude and wouldn’t even let me talk. I had to end up calling Expedia to get refund and booking rooms in Salina for my employees. Will never even attempt to stay at this property again.
Commentaires de Gestion de l’hôtel
2 août 2023 par Manjit, Gestion de l’hôtel
Hello, we understand that you feel slighted, but we have now fixed our rates with Expedia. However, one star is not fitting as no one even got in the room. Have a good day!
par un voyageur
Well worth the money Don’t expect luxury but clean
Publié le 31 juill. 2023 sur Hotelspar un voyageur
Don't go
Publié le 12 juill. 2023 sur HotelsCarpets were dirty. Bathroom floor dirty.We left, won't stay there.
par un voyageur
Publié le 17 juin 2023 sur Expedia
par un voyageur
Publié le 12 juin 2023 sur Expedia
Filthy!!! Stained carpets, sheets, towels. Room reeked of tobacco. 4 spiders killed. Sure I missed more. Tried to give me rules for my certified service dog!!! Complete dump! Stayed long enough to take a shower to wake up and drive to a real motel …
Commentaires de Gestion de l’hôtel
13 juin 2023 par Manjit, Gestion de l’hôtel
We deeply regret to hear about your disappointing experience at our motel. Please accept our sincerest apologies for the inconveniences you encountered during your stay. We take cleanliness and guest satisfaction very seriously, and we are genuinely sorry that we fell short of your expectations. Our team has been immediately notified to address the issues you mentioned, including the stained carpets, sheets, and towels. We also apologize for any odor you encountered, as our establishment is strictly non-smoking. Regarding your service dog, we understand the importance of accommodating certified service animals, and any confusion or miscommunication in this matter is regrettable. We strive to provide a comfortable and welcoming environment for all our guests, including those with service animals. We appreciate your feedback and will use it to make necessary improvements. We genuinely hope you will reconsider and give us another chance in the future to provide you with the exceptional experience you deserve.
