Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2024 sur Expedia
par un voyageur
Won't be staying there again
Publié le 10 mars 2024 sur HotelsThe room was ok. Remote for TV didn't work very well. Shower head in the bathroom leaked and sprayed all over.
Breakfast sucked! No food out! Nobody tending to the breakfast area. The person who was supposed to be taking care of the area was sitting on the computer. Eggs were rubbery, sausage was burnt, and the waffles didn't cook all the was dry. Bread and bagels were as hard as rocks.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
par un voyageur
Publié le 18 févr. 2024 sur Expedia
This hotel looks clean and nice in the photos, but it is not. We found a cockroach in the bathroom on the first night of our stay, the chair in our room had discolored dirty spots, stains and spills on the arm and cushion; the hot tub was broken the entire stay as well as the pool down for maintenance, the sprinkler in our room was not even attached to the wall. They apparently re-branded as well, which was reflected nowhere when we booked. On the website, the hotel was named “Amerivu” but in person, “Country Inn & Suites” was the name of the hotel. I would not recommend to anyone, this was not as advertised and was dirty. For $220 for 2 night stay, take your money elsewhere.
par un voyageur
Publié le 8 févr. 2024 sur Expedia
The was no signage on the exterior of the building. Not a car in the lot.(Wednesday) so the place looked abandoned. It was open, clean quiet room. The pool and hot tub were not available as advertised.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
The fan didn't work in the bathroom in the room, the little fridge turned everything frozen. Otherwise everything was good. They have a awesome breakfast in the morning.
par un voyageur de Lesueur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Manager, Gestion de l’hôtel
Hello Courtney, We're sorry to hear that you rated your stay with us as 2 out of 5. We would appreciate it if you could reach out to us directly with any specific feedback you may have regarding your stay. We value the opinions of our guests and would like to ensure that any issues are addressed.
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Manager, Gestion de l’hôtel
Hello Anita,We appreciate your excellent rating and are thrilled to hear that you had a wonderful experience during your stay at our hotel. It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional stay. Please don't hesitate to reach out to us if there is anything else we can assist you with.
par un voyageur
DIRTY
Publié le 23 déc. 2023 sur HotelsDirty. The bed was covered in hair, the hot tub was broken, the sink and tub were dirty, the chair in the room had stains of all colors, the toilet was broken. Absolutely will NEVER come back.
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Manager, Gestion de l’hôtel
Hello Kayla,We appreciate your feedback and apologize for any inconvenience caused during your stay. We strive to maintain a high level of cleanliness and will address your concerns with our housekeeping team. We regret any issues you encountered with the hot tub, sink, tub, chair, and toilet and will ensure these are properly inspected and maintained. Should you choose to visit again, we would be happy to provide you with a more satisfactory experience.
par un voyageur
Family trip
Publié le 22 déc. 2023 sur HotelsNice and clean and staff was welcoming. Sad the hot tub as been offline for a while. Staff was responsive to our questions. King bed was very comfortable.
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Manager, Gestion de l’hôtel
Hello Georgeann,Thank you for your feedback on your recent stay with us. We are thrilled to hear that you found our hotel nice, clean, and our staff welcoming. We apologize for any inconvenience caused by the hot tub being offline. Our team always strives to be responsive and helpful, and we are pleased that they were able to assist you during your stay. We hope you had a comfortable night's rest on our king bed. Thank you for choosing our hotel and we hope to welcome you back in the future.
