Note fondée sur 715 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024
par un voyageur
Publié le 2 sept. 2024 sur Expedia
We stayed at this hotel during the week of Labor Day and encountered several issues. The room had a broken toilet that caused the toilet to overflow, resulting in an unpleasant odor. When we reported the problem, the so called manager (male) was extremely unprofessional, refusing to inspect the issue or provide us with an alternative room. Instead, he suggested we use the lobby bathroom for showers. He was extremely rude, arrogant and dismissive, demonstrating a clear lack of basic customer service skills. Based on this experience, I strongly advise against staying at this hotel. He had a no care attitude. Use your had earned money somewhere else.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Breakfast was a disaster. Empty warming pans. No milk for cereal. Waffle stuck to the iron. No spray available.
par un voyageur
Publié le 25 août 2024 sur Hotels
It was good
par un voyageur
Publié le 25 août 2024 sur Expedia
It always gets the job done for my family of four for a decent price when we travel to the area to see family. The staff is friendly and polite and I definitely feel very safe when I’m there. The beds are comfortable even for my bad back and the AC was working beautiful.
This time my main complaints were that I found a smear of blood on the shower wall when we arrived and then when we used the pool the bathroom had clearly not been monitored by staff. The toilet was clogged, there was no toilet paper, the hand soap was empty, and there was a used shower chair with a dirty towel on it. The hot tub jets weren’t working either.
I'll definitely be back in the future though because the pros definitely outweigh the cons!
par un voyageur de Phoenix
Publié le 24 août 2024 sur Expedia
The bed was very comfortable, the room was clean, staff very accommodating, good breakfast, great shower. Would have preferred an elevator but OK. All in all a nice place to stay.
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Easy access, quiet. Decent choices for breakfast
par un voyageur
Publié le 23 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Pool area needs better ventilation. Otherwise clean and comfortable. Good value.
