Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Tranquillité entend pas les voisins, employés très gentils
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Best Western Eden Prairie Inn, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 26 août 2024 sur Expedia
The host was hard to understand.
Commentaires de Gestion de l’hôtel
28 août 2024 par Best Western team., Gestion de l’hôtel
I understand how hard it gets to communicate. Thank you.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Best Western team., Gestion de l’hôtel
Thank you for your stay
par un voyageur
Publié le 23 août 2024 sur Expedia
The staff was great! Always friendly. It is an older property that they tried to update. Our room was nice, a little dark... One of the two light bulbs in the bathroom was out, so that was disappointing. The bathtub was maybe a little clogged which was kinda gross while taking a shower. Overall, I would stay there again... The breakfast was great!
Commentaires de Gestion de l’hôtel
24 août 2024 par Best Western team., Gestion de l’hôtel
We are working on our best. Thank you for your feedback and your stay with us.
par un voyageur
Publié le 23 août 2024 sur Expedia
Very loud, CNN IS PROGRAMED TO THE TV EVERY TIME YOU TURN IT ON. THIS HOTEL IS A PART OF THE PROBLEM WITH DIVISION IN AMERICA. WHO PUTS CNN ON EVERY TV? LIKE A CULT
Commentaires de Gestion de l’hôtel
24 août 2024 par Best Western team., Gestion de l’hôtel
Thank you for your feedback. I wonder who puts CNN on every TV?
par un voyageur
Publié le 14 août 2024 sur Expedia
Room was nice, with some amenities more typical of higher end hotels. Niches in the shower would have been nice and bathroom counter space was very limited. Breakfast was good and the facility nice. Check-in person sent us to a room that was the opposite of what we requested, in terms of proximity to elevator and vending machines. I think she was inexperienced. Overall experience makes me consider using Best Western more often.
Commentaires de Gestion de l’hôtel
15 août 2024 par Best Western, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Best Western, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 12 août 2024 sur Expedia
The room smelled overwhelmingly of mold. There were black patches on the ceiling of the bathroom above the shower. We asked for a room change due to mold allergies and it was denied stating there was no other rooms available. The front desk stated they would send someone to "disinfect" our room. A man just sprayed Lysol around the floors, making our room smell of mold AND chemicals. It was dreadful. Worst hotel I have stayed at in a decade.
Commentaires de Gestion de l’hôtel
13 août 2024 par Best Western, Gestion de l’hôtel
I understand how would it feel, I'm sorry. We are working our best to improve.Thank you for staying with us.
par un voyageur
Publié le 9 août 2024 sur Expedia
Great friendly staff
Commentaires de Gestion de l’hôtel
9 août 2024 par Best Western team., Gestion de l’hôtel
Thank you
par un voyageur de Jackson
Publié le 9 août 2024 sur Expedia
The staff here were awesome. Breakfast options were alright. Room was pretty noisy as you hear everything in the hall. Tub didn’t drain well. Air conditioner in our room had not been updated so didn’t run very well. Nice hardwood floors. Bed was one of the most comfortable I have had at a hotel. Card readers at the doors on the ends of the building didn’t work. Stayed here for four nights, wouldn’t stay here again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Best Western team., Gestion de l’hôtel
Thank you for your feedback. we will work on it.
