Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for your response!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for the review!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
The bathroom was not finished: needed painting, debris in the sink, there was conditioner but no shampoo. Construction noise. The beds were noisy. The two men at the front desk were less than welcoming, the woman there on the day we left was quite nice and smiling.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for your response. I will be addressing these issues with the correct staff. We appreciate your feedback!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Remodeled, but poorly.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for the review! We are currently still in progress of the remodel!
par un voyageur
A/C issue
Publié le 30 sept. 2024 sur Hotels/C would short out. Reported to desk the next day.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for your response. We will make sure to investigate what room it was so this does not happen again!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Our room was not comfortable, not put together properly, and didn’t have the things you would expect in a hotel room I.e. proper sink, proper bed, no chair etc.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Linda E - Manager, Gestion de l’hôtel
I am sorry to hear your stay was unsatisfactory. Hope you can rejoin us when renovations are completed.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Unfortunately our room was located right by the pool, fitness center and vending machines so there was pretty constant noise. Also the temperature in the room was difficult to control. Air would run and it would be cold, then it would shut off and get really warm. This along with the too firm mattresses made for very little sleep.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for your response. We will have these issues looked into immediately.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
In the process of remodel but currently a mess. Our room was not as the online pictures portrayed. Breakfast area clean and good value.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for the response. After our remodel we will be posting new pictures online for our chain.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for the positive feedback!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Linda E - Manager, Gestion de l’hôtel
Thank you for the positive review! We appreciate the feedback!
