2/10 – Terrible
Terri
Voyage en famille
3 nov. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Not like the website
I chose the Country Inn and Suites because the pictures on line were lovely. I particularly wanted the pool with the hot tub and open fire in the pool area. When I checked in they told me the hot tub was not usable and the fire doesn’t work till December! We all were very disappointed, but more me as I made the reservation based on what I was told on the website.
The rooms were not well appointed. The bathroom sink didn’t drain and that was gross. There were shoe prints on the bathroom floor. No fan in the bathroom. The bath tub was gross looking. Splatters on the wall. We couldn’t buy water at the front desk, so my brother bought ice cream and put it in the freezer in the room and it melted. The ice machine was taped together and didn’t work, we had to go on a long hunt for ice.
There was so much noise in the hallway late at night and early in the morning. Most of the tv channels were unavailable.
The breakfast was nice. We enjoyed that.
We took this get away with my husband and my brother and his wife. We perhaps could have forgiven the room if we had been able to enjoy the pool area thatlooked so inviting online. That was the whole reason we chose this hotel…we wanted the hot tub and fire!
The weekend was a terrible disappointment because what was promised was not available.
Terri
Séjour de 1 nuit en novembre 2024