Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2022 sur Expedia
J ai trouvé un insecte dans la chambre je n ai pas aimer
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Room was covered in dust, bathroom in the room had mold on the ceiling of the shower and every wall due to non working shower fan.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Marshal, Not what I wanted to hear. I will be discussing your review with our housekeeping department. I appreciate you bringing this to our attention.
par un voyageur
Perfectly fine stay.
Publié le 6 oct. 2024 sur HotelsSolid place to stay. Parking is awful. Down a hill around a corner. No valet for people that might need it. Only elite members can park up close to the door. Would hate to stay in winter. Put at farthest room from elevator next to machine room while traveling with friend with mobility issues. Thankfully it was only a one night stay on a longer trip.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Thanks for the review. We will work on better communication on our parking for the hotel.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
BabatundeThanks for a solid 4 out of 5. Hopefully a 5 next time.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Thanks Rodger
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Got to my room. No air. Had to be moved. Waited too long for front desk and had to call again for new room. New room i had about 5 min of hot water both mornings and no water pressure. Keurig was filthy inside and needs to be cleaned.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Thanks for your review. Looks like we need to look at this and make right. Thanks for letting us know.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Thanks Matt
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
Louise thanks for the great review.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
There were several things I found wrong with this hotel.
* No daily room tidy. I shouldn't have to request this.
* Shower head was so loose that I had to hold it with one hand in order to take a shower. This shows that they don't inspect the rooms for such problems.
* Furnace wasn't turned on?! They told me that this is a State rule. Well then the Hotel leadership should shout at the State legislature and tell them their policy is ludicrous instead of not allowing guests to control the room temperature.
* Toilet leaked so that each 5 minutes or so, it would refill and make noise. Again, no inspections of rooms to proactively prevent this.
* The Staff while very nice and friendly, didn't tell me where everything was at check in. Better would be to go over the amenities, locations of things I would be interested in using etc..
* Hot tub was broken. I picked this place just so I could use it.
I wouldn't be able to recommend this hotel nor stay there myself again unless All of those are rectified.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
WayneThanks for the review and i deeply apologize your stay was not the best. We will look into the items you mentioned and get them fixed.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M Olson, Gestion de l’hôtel
peter,Sorry your stay was not better. Not sure what happened but we will do better moving forward.
