Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2019 par Jason - GM , Gestion de l’hôtel
Thank you for sharing your experience we hope to see you again in the near future
par un voyageur
Publié le 7 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2019 par Jason / GM , Gestion de l’hôtel
Thank you
par un voyageur
Publié le 6 nov. 2024
Had to undress to turn on shower. Cold water.
Starbucks offered in lobby.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Owner, Gestion de l’hôtel
Linda, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Hotel was very nice frustrated i had to pay for parking. Nothing was mentioned before booking hotel. Ive never stayed someplace that i had to pay to stay in the hotels parking lot.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us about your recent stay, Charles. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
par un voyageur de Saint cloud
Publié le 16 sept. 2024 sur Expedia
The hotel is nice. Breakfast is pricey at $15/person
No free option. Sometimes coffee is available, not always
My stay was 6 nights. On the firsdt day we found the shower bodywash bottle was empty. I asked each day for it to be re-filled and it never happened. The room was never cleaned my entire stay even though I requested it. I also received a ticket for parking even though I was not told it was paid parking.
I will not stay again.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Thomas. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
par un voyageur de New Paltz
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Owner, Gestion de l’hôtel
John, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
John, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The staff wasn't very welcoming, or friendly . Upon check-in and check out, the staff members acted as if I was a bother. I paid for a king room and was given a double. Trissa didn't try to resolve the issue. It was take it or leave it.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Debra. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
par un voyageur
Great
Publié le 5 sept. 2024 sur HotelsI always love staying at double tree. If I could afford it, I’d probably book here all the time. Very friendly staff, very clean room and bathroom as well.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Owner, Gestion de l’hôtel
Lilah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Owner, Gestion de l’hôtel
Dominik, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
