Note fondée sur 290 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 2 juin 2022 sur Expedia
Do not have shuttle to the airport
Commentaires de Gestion de l’hôtel
11 juin 2022 par GM, Gestion de l’hôtel
As posted on our webpage, we do not currently have airport shuttle service available. I know this can be frustrating and apologize for any inconvenience this caused. Thank you for your valuable feedback and have a great day!
5 sur 5
par un voyageur

This place is awesome

Publié le 15 sept. 2024 sur Hotels
Thank you for everything.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Hi Hassan,Thank you so much for your perfect 10 out of 10 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis Airport.Your positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral ManagerFour Points by Sheraton Mall of America Minneapolis Airport
5 sur 5
par un voyageur de Bellingham

Publié le 14 sept. 2024 sur Expedia
Clean, comfortable, very nice place. The only con was accessing from highway. A bit tricky, no left turn into entry.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Hi Debra,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our all our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hieu TranGeneral ManagerFour Points by Sheraton Mall of America Minneapolis Airport
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par GM, Gestion de l’hôtel
Thank you so much for your 5 out of 5 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis AirportYour positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral Manager
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Hotels
Fantastic place to stay.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par GM, Gestion de l’hôtel
Thank you so much for your perfect 10 out of 10 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis Airport.Your positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral ManagerFour Points by Sheraton Mall of America Minneapolis Airport
4 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Very convenient location for everything we needed.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par GM, Gestion de l’hôtel
Hi Andrea,Thank you so much for your 4 out of 5 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis AirportYour positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral Manager
4 sur 5
par un voyageur

Ehhh…

Publié le 8 sept. 2024 sur Hotels
The room was much smaller than I expected. Not much room for being in the room after the usual 2 beds, dresser, chairs, etc. I left an item behind, and offered to pay to have it shipped back. I called in the evening after I arrived at home, and was told I would have to call the next day to speak to a manager, as the employee didn’t know the log in to their I left my stuff behind site…$8 breakfast was the same continental breakfast as other hotels offer at no charge-cold eggs, weird meat sausage, cold French toast, waffles, juice machine, cold cereal, toast/bread, prepackaged muffins, etc.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par GM, Gestion de l’hôtel
Hi Bobbi,Thank you for taking the time to share your feedback with us. We appreciate your candid comments, and we're sorry to hear that the room size did not meet your expectations. Your comfort is important to us, and we will certainly review your concerns to see how we can improve the experience for future guests.Should your travels bring you back to the area, we would love the opportunity to make your next stay more enjoyable.Warm regards,Hieu TranGeneral ManagerFour Points by Sheraton Mall of America Minneapolis Airport
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par GM, Gestion de l’hôtel
Hi Eve,Thank you so much for your perfect 5 out of 5 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis AirportYour positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral Manager
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Hi Shantontalyn,Thank you so much for your perfect 10 out of 10 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis Airport.Your positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral ManagerFour Points by Sheraton Mall of America Minneapolis Airport
4 sur 5
par un voyageur de Dallas

Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Hi Fekadu,Thank you so much for your 4 out of 5 rating! We are thrilled to hear that you had an excellent experience at Four Points by Sheraton Mall of America Minneapolis AirportYour positive feedback is truly appreciated and serves as a great motivation for our team. We are delighted that we could meet and exceed your expectations during your stay.If there is anything specific you enjoyed or any team member who made your stay special, we would love to hear more about it. Your comments help us to continue providing exceptional service to all our guests.We look forward to welcoming you back soon for another outstanding stay. Warm regards,Hieu TranGeneral Manager