Note fondée sur 677 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2019 sur Hotels
Hôtel récent proche de toutes les commodités. (Navette aéroport gratuité)
Le personnel est sympathique et serviable.
Mais sur un séjour de 5 nuits le ménage a été oublié deux fois, et une troisième fois les serviettes ont été changées mais les lits pas fait.
Hôtel familial donc très bruyant
Le petit déjeuner est correct.
Nous ne retournerons pas dans cet hôtel
par un voyageur
Très bon séjour
Publié le 24 juin 2019 sur HotelsChambre très agréable, un petite cuisine bien équipée et un petit déjeuner complet . Navette gratuite depuis l’hôtel pour l’aéroport et mall of America , mais également en téléphonant depuis l’aéroport et le mall . Hôtel à proximité du outlet premium Twin City .
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Room was great!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nick, Gestion de l’hôtel
Dear William,I am so glad you enjoyed the room, I too love having the full-size fridge, dishes and a seating area that you always get at Home2 Suites. If there is anything else, I can do for you please let me know.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nick, Gestion de l’hôtel
Dear Tom,Thank you for being our Guest! We appreciate your business and your feedback. I wish you could have felt a 10 was more to appropriate to your experience, if there was something we could do to make it better please let us know!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nick, Gestion de l’hôtel
Thank you Heather for being our Guest, we appreciate your business and look forward to seeing you again soon!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
They charged extra for parking and tried to make us pay an additional $20. Front desk staff was rude
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nick, Gestion de l’hôtel
Dear Kelly,We do charge 10 a day for parking as we do not own the lot but I am very sorry for your feeling our staff was not as kind as he should have been. If there is anything I can do to assist please let me know. Best wishes,
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Nick, Gestion de l’hôtel
Thank you for being our guest Jasjeet! I am thrilled you enjoyed your stay with us! We look forward to hosting you again soon!
par un voyageur
Expensive Pet fee for overnight
Publié le 5 sept. 2024 sur HotelsI booked on Hotels.com for pet friendly. We were taking our puppy to the U of M vet because he is unable to walk. We arrived at 11:00 and checked out at 7:30. I didn’t know that you had a HUGE (Hotels.com won’t let me post how high) fee for pets. It was not easily accessible on your website and Hotels.com did not tell us there was an added charge that high for a short stay. While the manager reduced it to a bit, but not much and showed me the policy. I think for an overnight, this is ridiculous, we would have never stayed here (which may be why you do this). I will let Hotels.com know when I do my review on there website.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Nick, Gestion de l’hôtel
Dear Anonymous,I am sorry you did not know about the charge and I am glad I could show you how that is certainly out there on all sites for people to see. As a dog owner, like I am, you have to expect that there is always a fee but the hotels do handle them differently. You mentioned the Holiday Inn Express not charging so I looked at the one nearest here and they charge 30 each day. We charge 75 for up to 4 nights and 125 is the maximum for 5+ nights, very standard. Sorry you are just learning that is does cost to travel with your dog, but we love them!Hope your little one is fine and safe travels,
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Property is nice and quiet, conveniently located close to Eagan Premium Outlet. The only issue I had is the Parking. I have to pay 10$ for the parking for an overnight stay.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Nick, Gestion de l’hôtel
Thank you, Alan, for being our guest and I am glad you enjoyed your stay with us. The reason for this charge is that we do not own the lot, the city of Eagan does, so that is why Hilton allows us to simply pass the charge on to you the guest who has a car. I do hope you understand and it is noted on our website. If I can be of any assistance please be sure to let me know.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Nick, Gestion de l’hôtel
Thank you, Kimball, for being our guest and sharing your experience! We appreciate you and hope to see you again soon! Best wishes,
