Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 5 avr. 2024 sur Expedia
Very polite, smiling, helpful
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.
par un voyageur
Publié le 7 oct. 2024
Very comfortable and clean. I wish there was a fan for white noise to sleep with.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Kim B , Gestion de l’hôtel
Thank you for your 5 star rating! We are truly delighted you had an overall wonderful stay. We will make sure to address your recommendation along to our team. We hope you visit us again in the future!
par un voyageur
Publié le 17 août 2024 sur Expedia
Excellent service
Commentaires de Gestion de l’hôtel
17 août 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to share your wonderful experience with us. We are happy to hear that you had such an enjoyable stay and we look forward to your return visit.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to share your wonderful experience with us. We are happy to hear that you had such an enjoyable stay and we look forward to your return visit
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.
par un voyageur
Publié le 12 août 2024 sur Hotels
Extremely convenient for our needs!
Commentaires de Gestion de l’hôtel
13 août 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.
par un voyageur
Weekend Away
Publié le 12 août 2024 sur HotelsThis is a lovely hotel in a great location. The employees go above and beyond. They seem to enjoy their jobs. A big bonus, the towels are nice and big.
Commentaires de Gestion de l’hôtel
13 août 2024 par Julia M, Gestion de l’hôtel
hank you for choosing the Intercontinental St. Paul as your hotel of choice during your last visit to St. Paul. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We were truly humbled by your gracious comments regarding our hotel service team. We can’t wait to welcome you back to the Intercontinental St. Paul when your travels next bring you to St. Paul.
par un voyageur
Publié le 11 août 2024 sur Expedia
Staff were friendly and the option for valet parking is nice. Everything in general was good
Commentaires de Gestion de l’hôtel
13 août 2024 par Julia M, Gestion de l’hôtel
Thank you for taking the time to review our hotel the Intercontinental St. Paul. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you for your feedback, time and patronage. We hope you will join us again!
par un voyageur
Publié le 8 août 2024 sur Expedia
Just a couple very minor things; Tub drain needed to be cleaned out, it drined really slow. The wall around the outlet had some repair done, but they didn't paint it.
Overall a very nice stay. Staff was very helpful and the room was super quiet.
Commentaires de Gestion de l’hôtel
9 août 2024 par Kim B , Gestion de l’hôtel
Thank you for taking the time to leave your feedback. We are thrilled to hear that you had an overall nice stay. I do want to extend my sincerest apologies about the tub drain issues. Your feedback will be used to consider improvements that would guarantee an impeccable stay for all of our guests in the future. Thank you again for staying with us and hope to welcome you back for future visits
par un voyageur
Publié le 5 août 2024 sur Expedia
the check in staff was very short and rude, we had asked for adjoining rooms or rooms close to each other. This was not able to be done because we used your site. Ihad called a few weeks before and they said there no record of us having reservations. Just not good enough to be there.
Commentaires de Gestion de l’hôtel
5 août 2024 par Robbie, Gestion de l’hôtel
We sincerely apologize for the unsatisfactory experience during your recent stay. We take your feedback very seriously and are disappointed to hear about the issues you encountered with our check-in process and room allocation. It's concerning that your reservation wasn't properly recorded and that we couldn't accommodate your room request. We will investigate these lapses in our service and take necessary steps to improve. We thank you for taking the time to provide us with your feedback, and hope you have a great rest of your day.
