Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Minnesota
College friends for 58 years!
Publié le 1 oct. 2024 sur HomeAwayWe knew that this extremely clean home would be amazing, as we have rented it before - a dream kitchen, lots of comfortable seating for a big group, spacious bedrooms, wonderful beds, great bathrooms, super location (love walking around the lake), and most of all, an excellent host. We cannot recommend it highly enough. We shall return!
par un voyageur
St Paul Wedding
Publié le 5 sept. 2024 sur HomeAwayWonderful house and location. Look forward to staying here again.
par un voyageur de NAVARRE
State Fair Trip
Publié le 2 sept. 2024 sur HomeAwayWe had 10 people with our group. The house is huge and everyone was comfortable. Great walking area.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Tammy, for staying with us and letting us know that you enjoyed your stay. We hope to see you at the State Fair next year.
par un voyageur
Great Family Get Together
Publié le 2 août 2024 sur HomeAwayWe had enough room for our entire family, and it was GREAT! We have a son, here with us in the Rochester area who brought his wife and 2 children out, a son in Apple Valley who has 2 children and our daughter who also lives in the Minneapolis area.
I also have a sister in the area who was able to come out and join us for dinner one evening.
There was plenty to do around the area which kept us all busy. And the big TV screen was GREAT to catch up on the Olympics in the evenings.
THANKS for letting us borrow your beautiful house!!
Commentaires de Gestion de l’hôtel
20 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jim, for taking the time to share how much you enjoyed your stay. We are grateful that you chose our home to create family memories and look forward to welcoming you back soon. Sincerely, Flagship Rentals
par un voyageur
Great for our family
Publié le 26 juill. 2024 sur HomeAwayThis was a great property. I disagreed with a previous reviewer who said this was not good for small children. We had a two year old in a five-year-old and this was perfect for all of our family. Everything was available to us inside the house they had a well-stocked kitchen. Check in process was great. We had one little issue and it was taken care of immediately. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Peggy, for your fantastic feedback about your stay at Lake Phalen Place. We truly appreciate you taking the time to share your positive experience with others. Your care of our place is greatly appreciated, and we look forward to welcoming you back again soon.
par un voyageur de Lowell
Great location
Publié le 8 juill. 2024 sur HomeAwayBeautiful large home. Wonderful location near expansive park and trails. We stayed with our 2 young adult children, was a great place to have their cousins come visit and hang out.
par un voyageur
Great location, comfortable &clean
Publié le 3 juill. 2024 sur HomeAwayClose to Minneapolis/St Paul locations. Comfortable for a family gathering with plenty of room. Very clean with everything we needed. It was a wonderful weekend.
par un voyageur de Charlotte, NC
Read before you book – not good for young families
Publié le 2 juill. 2024 sur HomeAwayThe home is beautiful&spacious but wish I had read old reviews. The house is good for groups, but renters make it hard for groups. Home is not good for young families.
Where you’re told to park does not match where you can actually park. You’re allowed to park in a small part of the driveway – while most of the driveway must stay open for owners.
You are asked not wear shoes in the house to preserve the floors. This was offputting as the first thing you see when you arrive.
Owners live on site. I asked before & rental company skirted my question. We were not comfortable because we were walking on eggshells the whole time.
The host set up the dining room for tea w/ china. While I appreciated the idea, not great for us w/ 2 young kids. We had to put up the decor and china on our own, hoping we didn’t break anything.
It was not clear how much of the property we could enjoy. One night, the owners had a fire pit going in the yard, which made us feel like we could only be inside. I didn’t like that the owners had the option to come into the house. While they did not – or we did not see them in the house, we could also not trust that they were not in the house while we were not there.
We never felt like we had privacy. We felt nickle and dimed in our reservation. My 1 and 6 year old counted towards guests & we had to pay for 3 other guests who didn’t stay at the rental the entire time. Thankfully, we used it as a place to sleep, and were out and about. Will not stay again.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us. We are committed to ensuring that all our guests feel comfortable and at ease during their stay.
We are unsure of any misunderstanding regarding the owner’s presence on the property. Our listing clearly states that the owner has a suite on the lower level of the home. For your reference, here is the relevant information from our listing:
Locked Owner’s Apartment & Garage: The owner’s personal items and office are located in a separate area in the lower level of the 3-story property and garage. This area has a completely separate main entrance and no cross traffic with the guests' area. These areas are not included in the rental agreement. The owner retains the right to access and use the owner's area during the rental period. Please do not block the garage door access to the third, single garage door, as the owner may access these areas of the home 24/7/365. Guests have exclusive use of the 1st and 2nd floors of the home.
Additionally, this information is included in the signed rental agreement. We highly recommend reading the rental agreement thoroughly to understand all expectations.
The only shared area of the property is the parking pad, which can accommodate two cars. Additional cars can be parked on the street. There is no cross traffic in any other spaces. The owner has use of the backyard, while guests have exclusive use of the front yard.
We always give 24-hour notice before entering the home when responding to guests' requests, except in emergencies.
All financial expectations are listed on VRBO and in the signed rental agreement. At any time your guest number changed, please contact us as soon as possible and we would update your agreement.
Thank you again for your feedback. We will use it to enhance the experience for future guests.
par un voyageur
Amazing
Publié le 30 juin 2024 sur HomeAwayThe location, the house, the amenities, amazing
par un voyageur
Peterson Family
Publié le 12 juin 2024 sur HomeAwayVery good. Would recommend.
There was a whistle when the a/c was running.
Commentaires de Gestion de l’hôtel
12 juin 2024 par VrboOwner, Gestion de l’hôtel
Douglas, thanks for the 5-star review. The furnace whistle noise was repaired.