Note fondée sur 777 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Thank you for the perfect rating, I am pleased to see we met all your expectations. Thank you for choosing the SW Marriott for your stay location.
par un voyageur
Weeknd in the city’s
Publié le 2 sept. 2024 sur HotelsWeeknd get away in the city’s the area was surrounded by office buildings kinda hidden but loved everything over all the bed and the room the stay was nice and relaxing their pool and hot tub and the sauna we used after a long day out. We didn’t get a chance to try the restaurant but their was a lot of foot traffic every time we passed by so I take it it is also good overall I would definitely recommend staying here the staff all super nice and we were able to check in earlier than expected made are plans even better I will most definitely be coming back again to stay here we did 3 days 2 nights I do wish they had complimentary breakfast but the dennys close by was the best I have to say very good breakfast!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to share your experience at the SW Marriott. I am pleased to see you had a wonderful time on-site and that we met all your expectations. We look forward to welcoming you back hopefully soon.
par un voyageur
Publié le 31 août 2024 sur Expedia
Solicite ampliar mi estancia una noche mas y el personal me dijo que no habia ya habitaciones para el resto del mes. Revisando y buscando otro hotel me di cuenta, por expedia, que si tenian habitaciones disponibles para la fecha que yo pedi. Me senti incomodo, por no decir discriminado, en la forma que me negaron la ampliacion de mi estancia.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to share your valued feedback. I am sorry to hear that we weren't able to accommodate your stay needs beyond what was previously booked. Feel free to contact property management to discuss further so we can help clarify and or resolve any outstanding concerns. We have great history of providing top level service and hospitality, I am sorry you didn't walk away with that feeling. We look forward to hosting you again and ensuring a more memorable stay experience.
par un voyageur
Publié le 30 août 2024
So we had an issue with the AC in the room as soon as we checked in. Walked down and talked with the front desk and he had a maintenance guy there within 5 minutes. Maintenance guy figured out the issue quickly and informed front desk of issue. We were moved to the new room immediately after. Maintenance guy stuck with us till we were in the new room and made sure AC was running. Overall, maintenance guy was incredible and the staff at the hotel just rocked. Rooms were nice and had great viewz
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to share you stay experience. I am sorry to hear there was an issue with the AC performance but glad to see the TEAM resolved it to your liking. We look forward to providing you another exceptional experience down the line.
par un voyageur
Publié le 29 août 2024 sur Expedia
Really nice place to stay! We were in town for a concert and found this hidden gem just outside the city. Facility is really pretty with lots to do during your stay. I only have two minor complaints. 1) the card we used to book was different from the one we used when we arrived, and because of this both had a large pending charge for the duration of our stay. Not a huge deal, but I feel only one card should be with holding funds. 2) Breakfast is $20 and just okay. Very continental breaky feeling. Wanted a little bit more at $20/person. Overall however, I am back in town soon and will be staying here again. Loved adult only swim hours, the clean and updated rooms, and the free parking! Staff was also very friendly and answered any questions we had throughout our stay.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Thank you for staying with us while attending the local concert, I am pleased to see you will be returning. We look forward to making the next stay even more memorable and rewarding.
par un voyageur
Publié le 28 août 2024 sur Expedia
Clean and very good breakfast buffet
Commentaires de Gestion de l’hôtel
1 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to share your feedback, I am pleased to see you found our facility clean and that you got to enjoy a good breakfast. We look forward to hosting you again whenever that need should arise.
par un voyageur
Publié le 25 août 2024 sur Expedia
Great stay, friendly staff and it was clean. Loved the lounge area and live entertainment everyday. Awesome place to stay.
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Thank you for the amazing review. It is great to see you had a great stay and that you found the TEAM hospitable. We pride ourselves on our cleanliness and friendly service so I am pleased you got the chance to experience that. We look forward to future opportunities and thanks for choosing the SW Marriott for your stay needs.
par un voyageur
Publié le 25 août 2024 sur Hotels
Well kept hotel, nice rooms and friendly staff.
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Thank you for sharing this perfect rating, it is great to see when we meet/exceed the expectations of our valued guests. I am glad to see you found the hotel well kept and that the rooms were nice and staff friendly. I will be sharing your comments with the TEAM and recognizing their efforts. We look forward to hosting you again whenever that need should arise.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par GM, Gestion de l’hôtel
Thank you for choosing the Southwest Marriott, we appreciated the opportunity of hosting you while in town. We look forward to creating even better memories next time.
par un voyageur
Publié le 20 août 2024 sur Expedia
clean, good sized bathroom, good sized room. modern hotel. would stay here again.
Commentaires de Gestion de l’hôtel
22 août 2024 par GM, Gestion de l’hôtel
Thank you for the wonderful rating and feedback. We look forward to welcoming you back again down the line.
