Note fondée sur 542 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 nov. 2024
They were friendly
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kristina,We appreciate your generous review! It really makes our day. Maz K.#Team6
par un voyageur de Florence
Publié le 27 août 2024 sur Expedia
Check in was terrible! The manager Uday Shashidaher would not accept valid ID and insisted on having our home address despite the booking being made and paid for via Expedia. The manager was rude and he suggested that we cancel the booking - a very odd suggestion given that the stay was a business trip. The room was not clean and the manager for some odd reason knocked at our door very early in the morning. I cannot recommend this motel and would not recommend that women stay at the motel because of the manager's behavior.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Zena,Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us.Maz K.#Team6
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Motel 6 Lakeville, Gestion de l’hôtel
Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very sketchy hotel I wouldn’t recommend staying here at all. I had to leave my 2nd night because my aunt passed away. I’m glad we left we found cockroaches! The rooms weren’t really clean, old chairs, the windows don’t lock, hallway smells terrible, no amenities, and I never got my refund. Gross hotel save your money!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kenna,We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 25 août 2024 sur Hotels
Hotel was real dirty, this will be my last time booking there.
Commentaires de Gestion de l’hôtel
26 août 2024 par Motel 6 Lakeville, Gestion de l’hôtel
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6 we would like to apologize that your stay was less than satisfactory. We take reports of poor room conditions very seriously. Thank you for taking time to review your experience.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Motel 6 Lakeville. , Gestion de l’hôtel
Thank you for taking time to review us. We apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
par un voyageur
Gross
Publié le 21 août 2024 sur HotelsHotel was unkept, always messy in the halls, police were called there twice in two days. Will be my last time staying there again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Cory, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Expedia
Overall it bad. Good place just to get back to the motel and sleep. If you’re looking for fun amenities this is not the place
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Cesar, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Kaur J. #team6
par un voyageur
Publié le 19 août 2024 sur Expedia
This property was terrible. I usually don't complain, but upon arrival there was a bunch of guys by the entrance and they were definitely dealing drugs. The building has paint pealing and looked pretty scary. When we got in, it smelled strongly of marijuana. Tried the key cards and the guy at the desk didn't tell us they operated different. No elevator so after a couple of trips to the desk he finally came and got it unlocked. The room had nothing except two beds - no soap, no shampoo, no hair dryer, no fridge, no coffee maker. This was a bad case of false advertisement. It looks ALOT worse in person. If I could, I would get my money back. We didn't get much sleep because of the dog barking across the hall and lots of people coming in late at night (whom were very loud). Not a place I would ever stay again.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.
par un voyageur
Perfect stay for budget pet friendly hotel
Publié le 19 août 2024 sur HotelsThis hotel was perfect for travel with 2 dogs, truly a pet friendly hotel. No hidden pet fees and I didn't hear anyone else's pets through the night so we were all able to get a decent nights sleep. They have large grassy green spaces around the property to walk your dog. The amenities were bare bones, this is not a luxury hotel, but for the price point, I was very happy with our stay. Front desk staff were kind, quick, and helpful.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Care Team, Gestion de l’hôtel
Thanks for your kind words and positive feedback. Hearing that you enjoyed your experience with us at Motel 6/Studio 6 truly delights us. Our priority is to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know.
