Note fondée sur 595 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MINNEAPOLIS
Publié le 15 août 2024 sur Expedia
Friendly
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mashon , Thank you for the awesome rating! Natalie #Team6
par un voyageur
Publié le 12 août 2024 sur Expedia
For the most part the room was clean but we got in late and realized in the night that the toilet leaked all over the floor. They offered us a reduced price on our next stay.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Robert, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur de Blaine
Publié le 2 août 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
7 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 29 juill. 2024 sur Expedia
“Non smoking” room smelled like smoke. Second room smelled like pee. Cat in next room howled all night. Place was filthy. Stains on bed, dirt and hair in bathtub.
This was after being given two rooms: one didn’t open and the other didn’t latch shut. Very unsafe, disgusting place
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Evelyn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
They had roaches. Looks like a spot for drug addicts.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 15 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Hotels
I booked a non smoking the room was clean for the most it was a cat urine smell was just present anytime you walked in the room clothes even smelled like a animal and i dint have any
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
