Note fondée sur 674 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
L
Publié le 11 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 sept. 2024 par Abdul, Gestion de l’hôtel
Faith,Best regards for feedback. See you soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very uncomfortable place to stay. I don’t like it at all . The receptionist not polite at all. Very disappointed with the refunds.
Commentaires de Gestion de l’hôtel
26 août 2024 par Abdul, Gestion de l’hôtel
Sorry for inconvenience.
par un voyageur
Publié le 26 août 2024 sur Expedia
Dated and not overly clean. Housekeep services missed us. Cost was good.
Commentaires de Gestion de l’hôtel
26 août 2024 par Abdul, Gestion de l’hôtel
Karra,Thank you for the recent stay and feedback. Hotel will take care for you as a special guest during your next visit.Regards
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Abdul, Gestion de l’hôtel
Jamal,Thank you for the recent stay. We didn't get good scored review. It looks something went under your expectation. Sorry for that.We have issued a 50.00 refund which you deposited for incidental.Thank you
par un voyageur
Publié le 25 août 2024 sur Expedia
This property is not at all what it looks like on the reservation page. It smelled terribly like smoke, the rooms were dirty, the sheets had stains. I would not recommend.
Commentaires de Gestion de l’hôtel
25 août 2024 par Abdul, Gestion de l’hôtel
Rebecka,Sorry, management is going to address this issue immediately to resolve.
par un voyageur
Publié le 19 août 2024 sur Expedia
At 2am the parking lot behind the hotel was packed with people having a party. They had their music blasting and the whole thing was just chaos. The phone in the room was not working so you couldn’t reach the front desk to have them address it. The place just seemed to be taken over by these careless, jobless, inconsiderate people, for they seemed to be hanging around the hotel.
Commentaires de Gestion de l’hôtel
19 août 2024 par Abdul, Gestion de l’hôtel
Jon,Thank you for letting us know about this issue. Management is going to address immediately.Thank you again.
par un voyageur
Publié le 16 août 2024 sur Expedia
My daughter lost her ring down the drain. It wasn't an expensive ring but it had great sentimental value. I went to the desk for help and he called someone in to help retrieve it. Thankfully he got it out quickly and without any issues. I could not say thank you enough both guys that help out were such a blessing. So to the 2 men that helped both me and my daughter thank you so much and i hope you get a chance to read this. I hope you have the best day ever.
Commentaires de Gestion de l’hôtel
17 août 2024 par Abdul, Gestion de l’hôtel
Michelle,Thank you for the stay and best review ever. Our goal is get best experience from out guests.Regrads.
par un voyageur
good
Publié le 4 août 2024 sur Hotelscheck in and out was very easy as well as the booking process, room was clean but the beds were not. there was a bug on the bed so we stripped it to see if there was bedbugs and thankfully there wasnt! big stains on the comforters as well.
Commentaires de Gestion de l’hôtel
5 août 2024 par Abdul, Gestion de l’hôtel
Jordyn,Thank you for stay and feedback. See you again soon.Regards.
par un voyageur
Publié le 3 août 2024 sur Expedia
When I first got there to check in, there was nobody at the desk to check me in so I sat there for almost 15 minutes. The shower was disgusting there were holes where the shower bar should have been. The floor was damp or something so I could not walk around without shoes. The microwave was not clean at all, the apps on the TV did not work it was the worst 2 days ever
Commentaires de Gestion de l’hôtel
3 août 2024 par Abdul, Gestion de l’hôtel
Jamie,Thank you for stay and sorry for other things you experienced. Management is going to address this immediately and make sure it will not happen in future.Regards.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Abdul, Gestion de l’hôtel
Jacqueline,Good morning, a big thank you for your recent stay and one of the best feedback. See you again soon.Regards,
