Note fondée sur 722 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Evan, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
We can't thank you enough for your perfect rating, Jacob! Knowing you had an exceptional stay is what drives us. We're excited to offer you another excellent experience on your next visit!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
It's an honor to receive your five-star rating, Nikki! Please come back soon!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Loved our stay! The bed was so comfortable and the hotel is very dreamy.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par HotelMgmt, Gestion de l’hôtel
Kiley, thank you for your perfect rating of Rand Tower Hotel. We are glad you had an excellent stay and were pleased with our comfortable and beautiful accommodations. We cannot wait to welcome you back!
par un voyageur
Disappointing Experience
Publié le 13 oct. 2024 sur HotelsDisappointed in Ammenties. Pictures showed a tub included with room package we picked. Also had pictures of a pool and hot tub that did not exist.
No body wash in shower, went to 5th floor bar for drink. Waited 15 minutes and didnt even get an order in.
No answer from front desk when called. Had to wait 10 minutes at front desk, then had to call from lobby phone to get anyone to come out.
Parking insanely expensive.
Overal negative experience, value was not there, would be better off staying at a budget hotel and ubering downtown.
Bed was very comfy.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Christopher, we are glad to hear you found the bed comfortable! We apologize for the discrepancies with the amenities and the service issues you experienced. Your feedback is valuable, and we will work to address these concerns. We hope that you will consider staying with us again for a better experience.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Samantha.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Great aesthetic and great and friendly staff.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par HotelMgmt, Gestion de l’hôtel
Michael, thank you for your high recommendation of Rand Tower Hotel. We are delighted you enjoyed your stay and were pleased with our beautiful accommodations and friendly team. We hope to welcome you back again soon!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
They over charged me at checkout
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for your feedback. We apologize for the confusion at checkout. The extra charge was the incidental hold which will be released back to your account within 3-5 business days. We hope to welcome you back for a better experience next time!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for your top score, Jennifer! We look forward to your next stay with us!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
I only stayed for one night as part of a trip to visit friends, but once I got there I almost regretted that I’d made other plans for the next night! It was so comfy and I would have been happy to stay longer. The decor was beautiful, very fitting with the art deco-era theme of the historic building, but still very cozy; and the basic functionality of everything in the room was very well thought-through (a built-in suitcase rack with its own light, small reading lights on the bed frame in addition to the lamps on nightstands, a shower with great water pressure and nice toiletries). I would definitely opt for this hotel again if and when I find myself back in Minneapolis. One note is that the downtown area, where the hotel is located, is fairly dead over the weekends, so options for nearby breakfast are somewhat limited (though they do exist! Try the Hen House!) I arrived after midnight and was a little wary of a couple folks who were acting unpredictable, but aside from this one encounter, overall the neighborhood felt fine in terms of safety. The hotel is one block from the Nicollet Mall stop on the Blue Line, so it’s super convenient from the airport.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Christa, thank you for your wonderful review. We are thrilled you enjoyed the comfortable stay, thoughtful room features, and beautiful decor. We appreciate your note about the quiet downtown area on weekends and nearby breakfast options. We look forward to welcoming you back to in the future!
