Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Pas propre
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Chère Jessica,Merci de nous avoir parlé de votre récente visite au RED ROOF INN MINNEAPOLIS - PLYMOUTH. J'ai été déçu de lire que le manque de propreté ait gêné votre séjour. Nous travaillons constamment à améliorer notre offre de produits et vos commentaires sont essentiels à cet effort, nous sommes donc reconnaissants de partager vos commentaires.Merci d'avoir partagé vos inquiétudes et notre équipe chez Red Roof vous souhaite une bonne journée.Sincèrement,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn Minneapolis - Plymouth appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello LaVerne,I sincerely apologize that your stay at our RED ROOF INN MINNEAPOLIS - PLYMOUTH didn’t meet your expectations. I was disheartened to see it resulted in a 2/10 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Denise,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Minneapolis - Plymouth and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Old, smelling
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Will not recommend.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Gregory,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Minneapolis - Plymouth. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Catherine,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Minneapolis - Plymouth and I felt great seeing your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Yang,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Minneapolis - Plymouth. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Vladislav, We at the RED ROOF INN MINNEAPOLIS - PLYMOUTH are disappointed to have earned your poor scoring of 2/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
