Note fondée sur 898 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
91 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de Las Vegas

Publié le 11 août 2024 sur Expedia
Very nice hotel. Close to Mall of America.
Commentaires de Gestion de l’hôtel
13 août 2024 par Erne Joyner, Gestion de l’hôtel
I am glad you enjoyed your stay. Please come see us when you are back in the Bloomington area!
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
The hotel was very close to Mall of America, and it also offered complementary shuttle to the Mall. The staff during the first shift was great, they were very kind and explained everything/scheduled the shuttle for us and even gave us coupons book for the Mall of America. The staff the next day was not so great, we called for the shuttle, and they forgot to tell the driver, so we had to wait at the Mall for the shuttle to pick us up. Breakfast was free and pretty good. The room was good but outdated and thus not very pleasant to be in it.
Commentaires de Gestion de l’hôtel
8 août 2024 par Front Office Manager, Gestion de l’hôtel
Elitsa, thank you for your review of your stay with us. I am glad to see you enjoyed your stay overall. I am also going to personally email you and hopefully get more information on what transpired with the mall shuttle, so we can address it to ensure this does not occur in the future.
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Front Office Manager, Gestion de l’hôtel
Tenzin, thanks so much for rating your stay! I'm glad to see you enjoyed it. We hope to see you again in the future.
5 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Erne Joyner, Gestion de l’hôtel
Thank you so much for your feedback. Please come see us when you are in the Bloomington Area. Thank you for staying with us.
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Desk Manager, Gestion de l’hôtel
Jill, thank you so much for taking the time to rate your stay. We hope to see you again in the future.
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erne Joyner, Gestion de l’hôtel
Thank you so much for sharing your feedback. We appreciate your business and please come back and see us when you are back in the Bloomington area.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erne Joyner, Gestion de l’hôtel
Thank you for your feedback! Please come stay with us again when you are in the area.
4 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
This was a great hotel for a family of 5. We love the kitchenette area and the ease of location by the Mall of America. Breakfast was good and we will stay here again for sure!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erne Joyner, Gestion de l’hôtel
Thank you so much for your feedback. We appreciate your business and come stay with us again.
4 sur 5
par un voyageur

Family trip

Publié le 22 juill. 2024 sur Hotels
Pull out couch and one bed were not comfortable. TV kept turning off and glitchy. The room was big and fit our family of 5 well. There also was not a hot tub and the pool was cold.
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Desk Manager, Gestion de l’hôtel
Jason, thank you so much for your feedback. We have addressed the concerns you listed, to ensure the issue was resolved. I appreciate you bringing this to my attention.
4 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Erne Joyner, Gestion de l’hôtel
Thank you so much for your feedback we appreciate it. Come stay with us again if you are in the area we would love to have you..