Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Propreté impeccable.
Publié le 26 août 2018 sur HotelsHôtel très bien entretenu. Personnel aimable. Petit-déjeuner copieux et varié. Les chambres et les parties communes sont très propres. Seul petit bémol dans la chambre, le matelas du canapé lit n'était pas confortable, nous sentions tous les ressorts.
Nous n'avons pas pu profiter des équipements extérieurs comme les barbecues et les tables car la proximité de l'autoroute rendait le lieu très bruyant.
Commentaires de Gestion de l’hôtel
26 août 2018 par GM, Gestion de l’hôtel
Thank you for taking the time to review our hotel! We are happy to read that you have enjoyed your stay, and we hope to host you again soon!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Chelle , Gestion de l’hôtel
Thank you Samantha for your review. We hope to see you again in the near future.
par un voyageur
AVOID THIS HOTEL
Publié le 8 août 2024 sur HotelsThe room they gave us smelled like cigarette smoke, stayed in it one night and it soaks into clothes luggage etc.
They gave us a different room and it was exact same, if not worse.
Hotels.com was of no use with the chat to cancel this for poor description and book another room elsewhere
Commentaires de Gestion de l’hôtel
16 août 2024 par Staybridge Suites Minneapolis-Bloomington , Gestion de l’hôtel
We’re very sorry to hear about your disappointing experience and apologize for the issues with the room. This is certainly not the standard we strive to maintain, and we regret any inconvenience this caused during your stay. We’ll be addressing these concerns with our team to ensure this doesn’t happen again. Thank you for bringing this to our attention, and we appreciate your feedback.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Chelle , Gestion de l’hôtel
We are happy to see you enjoyed your stay. Thank you for your time.
par un voyageur
Publié le 5 août 2024 sur Expedia
Very upsetting stay. I have stayed in so many hotels with my family since my daughter’s heart surgery and
This has got to be the worst of them. Would not recommend for families with little children. You will get a noise complaint the moment your children cry. As if you have control over their crying. Very heartbreaking moment night before checkout.
Commentaires de Gestion de l’hôtel
16 août 2024 par Staybridge Suites Minneapolis-Bloomington , Gestion de l’hôtel
We’re truly sorry to hear about your upsetting experience and sincerely apologize for the distress you and your family faced during your stay. Your concerns are taken to heart, especially given your daughter’s situation, and we will address this with our team to ensure better understanding and compassion in the future. Thank you for sharing your feedback so that we can provide a more positive experience in the future.
par un voyageur
Publié le 4 août 2024 sur Hotels
Every thing was wonderful. Check in was a breeze pool was cool but not cold hot was HOT! I think the only complaint i have was the breakfast lady was very strick and yelled at my kids multiple times about things that didnt seems like a big deal. Like how to pore the waffle batter. Or how the milk jug opened. I understand sje was doing her job but she could tone it down at 7am. Otherwise everything was great.
Commentaires de Gestion de l’hôtel
6 août 2024 par Adam Selby (GM), Gestion de l’hôtel
Krystle,Thank you for taking the time to leave us a review. We are so happy that you enjoyed your stay with us. Great to hear that the pool and hot tub were great. I will definitely talk with the breakfast attendant regarding your experience with her. Thanks again for your time and the feedback.
par un voyageur
Quick trip
Publié le 4 août 2024 sur HotelsVery nice hotel in a nice area. Staff very friendly and room was clean and comfortable.
Commentaires de Gestion de l’hôtel
6 août 2024 par Adam Selby (GM), Gestion de l’hôtel
Thanks for leaving us such a nice review. We look forward to seeing you again on a future visit.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Chelle , Gestion de l’hôtel
Thank you for a great review. We appreciate your time. We hope to see you again in the near future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Staybridge Suites Minneapolis-Bloomington , Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled to know you had an excellent stay. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Chelle , Gestion de l’hôtel
Thank you for reviewing us. We hope you enjoyed your stay. Have a great day.
