Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Steohanie for staying with us! We are thrilled that you had an excellent stay with us! Thank you so much for the perfect score. Hope you visit us soon!
par un voyageur
Publié le 27 août 2024 sur Hotels
Property is better than average for it's price range. Has an indoor pool and spa. Included breakfast bar was well stocked.
Commentaires de Gestion de l’hôtel
28 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Scott for staying with us! We are so happy you enjoyed your stay with us! Thank you for your kind words and hope you visit us soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
Room was very clean, we did not listen to crazy travelers making noise when we tried to sleep.
Commentaires de Gestion de l’hôtel
28 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Gary for staying with us! We are so happy to hear you enjoyed our clean room. We are so sorry for the noise and appreciate your understanding. Hope you visit us soon!
par un voyageur
Publié le 25 août 2024
I would highly recommend avoiding this place if possible. If you can, sleep in your vehicle instead. I wasn’t expecting luxury, just a basic, clean room for the night. Unfortunately, the room smelled like a mix of urine, armpit, and feet. The carpet and bathroom floor were sticky, the toilet had stains both inside and on the seat, and the desk chair had pizza crust and crumbs on it. There was a thick layer of dust on all surfaces, various stains, and the bed sheets were stained and covered in hair. Absolutely disgusting!
Commentaires de Gestion de l’hôtel
28 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for staying with us Denise! We are so sorry to hear your stay didn't go as expected. We are truly sorry about the housekeeping issues and will try our very best to improve in that department. Please give us a chance by letting us know so we can switch you the room next time. Our main goal is to make your stay enjoyable and we can't do that if we don't know the issues you are facing. Again, we apologize for any inconvenience you had.
par un voyageur
Publié le 25 août 2024
I would highly recommend avoiding this place if possible. If you can, sleep in your vehicle instead. I wasn’t expecting luxury, just a basic, clean room for the night. Unfortunately, the room smelled like a mix of urine, armpit, and feet. The carpet and bathroom floor were sticky, the toilet had stains both inside and on the seat, and the desk chair had pizza crust and crumbs on it. There was a thick layer of dust on all surfaces, various stains, and the bed sheets were stained and covered in hair. Absolutely disgusting!
Commentaires de Gestion de l’hôtel
28 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for staying with us Denise! We are so sorry to hear your stay didn't go as expected. We are truly sorry about the housekeeping issues and will try our very best to improve in that department. Please give us a chance by letting us know so we can switch you the room next time. Our main goal is to make your stay enjoyable and we can't do that if we don't know the issues you are facing. Again, we apologize for any inconvenience you had.
par un voyageur
Publié le 20 août 2024 sur Expedia
Hot tub not hot, check in very disorganized.
Commentaires de Gestion de l’hôtel
21 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Penny for staying with us! We are so sorry for any inconvenience you had at check in.
par un voyageur
Publié le 20 août 2024
Commentaires de Gestion de l’hôtel
28 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Tracie for staying with us! We are so glad you had an excellent stay with us! Hope to see you again soon!
par un voyageur
Publié le 20 août 2024 sur Expedia
Easy peasy check in the lady at the front desk was very friendly she explained everything thoroughly only one thing that I didn't care for was that the blankets on the bed had a few things otherwise everything else was great the pool was to a perfect temperature the suana was great had a perfect time
Commentaires de Gestion de l’hôtel
21 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Felicia for staying with us! We are so glad you had a great stay with us! Thanks for the perfect ratings!
par un voyageur
Publié le 19 août 2024 sur Hotels
Parking was ok. No elevator so if you have lits of stuff you'll need multiple trips if you're upstairs
Commentaires de Gestion de l’hôtel
21 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for staying with us! We are so sorry for the inconvenience you had without elevator.
par un voyageur de Bismarck
Publié le 19 août 2024 sur Expedia
Bed was dirty when we got there. And tv didn't work.
Commentaires de Gestion de l’hôtel
21 août 2024 par Front Office Manager, Gestion de l’hôtel
Thank you Kate for staying with us! We are truly sorry for any inconvenience you had with your stay with us! Your feedback is very important to us and we will take care of the issues mentioned right away.
